Manager, MADI Program Management

About the role

The Anti-Money Laundering (AML) Modeling and Advanced Data Insights (MADI) team is on a journey to modernize the way Capital One identifies potential money laundering, fraud, terrorist financing, and human trafficking through the use of advanced analytic techniques, statistics, and machine learning models. We are seeking an energetic, self-motivated Manager to support MADI horizontal program management operations to champion well-managed processes, associate engagement, and continuous improvement.

Responsibilities

• Partnering closely with MADI towers and the senior leadership team to drive excellence across the organization by solving challenges, optimizing workflows, and implementing tools to improve transparency, consistency, and scalability
• Leading associate experience and culture building processes across MADI including
• Coordinating and facilitating MADI associate engagement activities and communication mechanisms including all hands, town halls, focus groups, newsletters, etc.
• Organizing and executing the new associate onboarding experience for team members joining MADI
• Establishing and managing a training curriculum and learning paths for MADI associates including new team members as well as specialized trainings for specific towers and job families