Manager, Program Management

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment drives a relentless passion for customer success.

About the role

Our growing company is seeking a Manager, Program Management, who will oversee program delivery and deployments, lead a team of project managers, and provide oversight into our ongoing programs. This role involves monitoring project plans, schedules, work hours, budgets, and expenditures, organizing and participating in stakeholder meetings, and ensuring program deadlines are met. The Manager, Program Management will plan, lead Project Managers as direct reports, and act as the point of escalation for ongoing projects and programs. This includes acquiring resources and coordinating the efforts of team members and third-party contractors to deliver projects and programs according to plan. The role will work with Agency Solutions Business Partners to define program objectives and oversee delivery and quality control throughout the program lifecycle.

Responsibilities

• Manage medium to large-scale programs, including multiple projects.
• Oversee multiple project assignments in parallel to ensure timely delivery.
• Lead, mentor, and develop a high-performing team of Project Managers.
• Provide clear direction, coaching, and career development while fostering a culture of accountability, collaboration, and continual improvement.
• Execute on program and project management policies, guidelines, and parameters.
• Develop and maintain program roadmaps, including timelines, milestones, dependencies, and deliverables.
• Align cross-functional teams (engineering, product, design, finance, operations) toward shared objectives.
• Plan and define program scope, ensuring each project contributes to broader strategic goals.
• Coordinate resources and manage budgets, collaborating with departments to allocate funding and staffing.
• Monitor program performance, track progress, and ensure projects remain on time, within scope, and within budget.
• Coordinate prioritization of projects within the program to ensure consistency with corporate strategies.
• Identify and mitigate risks, proactively developing contingency plans.
• Establish governance frameworks to standardize project execution across workstreams.
• Communicate status updates to leadership, prepare executive summaries, and maintain documentation.
• Perform root cause analysis, issues management, and conflict resolution.
• Facilitate stakeholder alignment, ensuring expectations are clear and consistent across teams.
• Optimize workflows and processes to improve delivery predictability and efficiency.
• Oversee integration and alignment of resources (internal and external) schedules.

Requirements

• Exceptional stakeholder management skills, including executive-level communication.
• Ability to influence without authority and drive alignment across diverse teams.
• Strong decision-making, negotiation, and conflict-resolution abilities.
• Demonstrated ability to lead through ambiguity and drive clarity.
• Understanding of project ICT (Information and Communications Technologies) infrastructure requirements, including:
  • Networking and telecommunications
  • Hardware, operating systems, and applications
  • Information and systems security
  • Business risk and continuity planning
• Ability to work in a controlled PMO structure with defined processes.
• PMP or CAPM preferred (a certificate in project management will be considered for those with excellent track records).
• Experience in a customer-facing role with excellent presentation and listening skills.
• Excellent interpersonal and client relationship skills interacting with a wide range of IT and management professionals, including executives.
• Proficient communicating at all levels within an organization.
• Extremely organized and capable of tracking, managing, and resolving issues in multiple activities.
• Ability to proactively identify and implement risk mitigation and issue resolution strategies to ensure program success.
• Strong analytical, negotiation, problem-solving, and process-thinking skills.
• Excellent written and verbal communication, coordination, and organizational skills.
• General knowledge of data center technologies, telecom, and IP networks.
• Proficient in Microsoft Suite, including MS Project, JIRA, and Smartsheet.
• High degree of tenacity and persistence to complete tasks on schedule.
• Ability to deal with change and learn new technology and processes.
• Ability to determine priorities, make decisions, and implement management systems.
• Ability to work with different groups (internal and external) to build consensus.
• A minimum of 10 years’ experience working in project management, including experience managing projects as a Delivery/Deployment Project Manager directly overseeing customer projects.

Qualifications

• Diploma in technology or equivalent, or a bachelor's degree in a related field of study.
• PMP or CAPM preferred (a certificate in project management will be considered for those with excellent track records).

This position requires compliance with Comtech’s Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use — including marijuana, regardless of state law — is disqualifying under federal adjudicative guidelines and DoD DFARS requirements.

Pay

The pay range for this position is $100,000 - $115,000 USD. Final compensation will be based on role, level, skills, experience, and geographic location.