Manager, Program Management

About the role

The Program Manager will organize, be the main contact, and lead all program-related communications and ensure all project milestones are met.

Responsibilities

• Knowledge and ability to present a full portfolio of interiors products and solutions, positioning our organization as a single source solution
• Develop strategic relationships to drive Standard Textile's value proposition and achieve ongoing order opportunities within a targeted account portfolio
• Proactively manage Cintas account to generate insight about customers' organization, understanding of purchase needs within product range
• Present and demonstrate full product line using samples, PowerPoint presentation or catalogs and emphasize design, function and performance features while focusing on design, end use and budget requirements
• Proactively engage with external field sales team to manage and support interiors opportunities and serve as internal sales resource to review needs around inventory, pricing and marketing
• Develop and keep relevant account and opportunity management current in customer relationship management system
• Entertain to engaged regular and prospective customers to develop opportunities and solicit orders as needed
• Develop program assessment tools for evaluation and improvement
• Oversee multiple projects, ensuring program goals are met
• Identify and partner with key cross-functional teams and external vendors for program success
• Analyze, evaluate, and overcome program risks

Qualifications

• Bachelor's degree, required. MBA, preferred
• 5+ years of distribution sales experience and 3+ years of project management experience, required
• 5+ years of working in textile products or healthcare & hospitality industry, preferred
• Proven ability to develop strategic business relationships
• Experience working with healthcare & hospitality clients and purchasing agents
• Ability to travel as needed
• Previous experience working in a customer relationship management (CRM) system, Salesforce

Benefits

• Competitive pay with Career Growth Opportunities
• Full benefits — medical, dental, vision
• Paid Parental and Bereavement Leave
• 401k plan with company match
• "Dress for Your Day" (business casual) Dress Code
• Discount on Standard Textile Products

Schedule

Hybrid working environment, both onsite and remote. The hybrid schedule for this role includes in-office work on Tuesdays - Thursdays, and additional onsite days may be required during the training period. Associates are expected to be in the office during this time.