MANAGER/LIBRARY SYSTEMS

About the role

This 12 month, non tenure track librarian position is responsible for the planning, implementation, oversight, and continued evolution of library systems across their full lifecycle, ensuring reliable services that align with library and university priorities.

Responsibilities

• Provides stewardship, coordination, and oversight of University Libraries’ systems and platforms ensuring they are reliable, sustainable, user-centered, and aligned with library and university priorities.
• Establishes strategic direction, goals, and priorities for library systems and leads coordinated progress toward achieving them through collaborative planning and shared responsibility.
• Serves as a member of the Dean’s Advisory Council, working closely with library leaders to advise on library systems strategy, risks, and long-term directions.
• Acts as the primary connector and translator among library units, library vendors, and campus partners (e.g., the Office of Information Technology or Marketing and Communications), to foster trust, transparency, and mutual understanding.
• Provides hands-on operational expertise for core library systems (including the library services platform, discovery platform, and web-based tools), performing configuration, testing, troubleshooting, and implementation as needed.
• Coordinates library systems project management by defining scope, timelines, and success measures; facilitating cross-functional collaboration and input; communicating changes and impacts; and supporting effective adoption and continuous improvement.
• Serves as the primary point of contact with library systems vendors, coordinating relationships, upgrades, renewals, problem resolution, and escalation in partnership with library colleagues and campus partners (e.g., the Office of Information Technology).
• Works collaboratively with library staff to monitor library technology trends, assess technology needs, explore options, recommend solutions, and coordinate required approvals, ensuring inclusive decision-making and shared ownership.
• Supports continuous improvement of online patron systems, including the discovery platform and website, through assessment and usability feedback.
• Gathers and reports data related to library systems use and performance to inform decision-making and planning.
• Develops, maintains, and communicates library systems policies, procedures, standards, and documentation.
• Coordinates and supports cross-departmental committees and work groups, ensuring library colleagues have meaningful opportunities for input, shared learning, and professional growth related to library systems.
• Serves on library-wide and university committees as appropriate and contributes positively to a collaborative, innovation, and service-oriented organizational culture.

Requirements

• ALA accredited master’s degree in library science.
• Minimum of four years of progressively responsible experience involving library systems (e.g., integrated library systems, library services platforms, discovery platforms, or web platforms).
• Project management experience, including planning, coordinating cross functional work, communicating changes and impacts, and guiding implementation.
• Demonstrated ability to influence and lead without positional authority, including working effectively across departments and with stakeholders who do not report directly to the position.
• Experience serving as a liaison with library vendors, external service providers, or IT partners to coordinate upgrades and resolve issues.
• Demonstrated ability to analyze system changes holistically, anticipate operational impacts, and communicate risks and recommendations to a variety of audiences.
• Excellent written, verbal, and interpersonal communication skills, with the ability to translate complex technical concepts into clear, actionable information for non technical audiences.
• Demonstrated ability to work collaboratively, consultatively, and independently in a dynamic environment with competing priorities.
• Demonstrated commitment to continuous learning, including the ability to adapt to evolving technologies, platforms, and organizational needs.

Qualifications

• Additional advanced degree in a related field.
• Formal training or certification in project management, change management, usability, or service design.
• Recent experience working in an academic library in a related role.
• Recent experience providing strategic oversight of one or more major library platforms (e.g., Ex Libris Alma/Primo, SpringShare products, or digital collections platforms, such as Veridian or Omeka).
• Recent experience as a formal/positional leader or manager of library systems.
• Recent supervisory experience.
• Experience facilitating cross departmental committees or working groups focused on library technology, systems, or workflows.
• Experience developing or maintaining systems roadmaps or long term planning documents.
• Experience working closely with essential campus partners, such as central IT organizations or marketing/communications units.
• Experience using data or assessment tools to inform decisions, evaluate services, or report outcomes.
• Familiarity with user experience research, usability testing, or assessment methods as applied to library systems.
• Knowledge of cataloging and metadata standards commonly used in libraries such as MARC21 and RDA.

Skills

• Strategic thinking and planning.
• Collaborative problem-solving.
• Effective communication and stakeholder engagement.
• Technical proficiency with library systems and platforms.
• Project management and coordination.
• Leadership and mentorship.
• Continuous learning and adaptation.

Benefits

Commensurate with experience.

Pay

$68,000 - $83,000

Schedule

M-F, 8:00am-5:00pm, Evenings and Weekends as necessary