Manager, Learning Solutions

About the role

At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

Responsibilities

• Directs the vision for instructional design and content development.
• Establishes governance frameworks, standards, and processes to ensure solutions are scalable, consistent, and compliant.
• Pairs with leaders to align solutions with business priorities and organizational strategy.
• Manages end-to-end instructional design projects, including scoping, prioritization, resourcing, capacity planning, and risk management.
• Assigns resources to ensure highest and best use of team skills.
• Leads governance processes and version control to maintain accuracy and compliance.
• Ensures timely delivery of projects with measurable business impact.
• Analyzes learner data, adoption metrics, and ROI analytics into executive dashboards and recommendations.
• Collaborates closely with peer managers to align strategy, streamline workflows, and strengthen company-wide learning impact.
• Serves as a liaison with various internal departments (e.g., Marketing, Communications, IT, HR, and Legal) to ensure learning solutions reflect brand, compliance requirements, and organizational alignment.
• Provides direct supervision, coaching, and career development for team members responsible for instructional design, editing, and technical writing.
• Builds trusted relationships with business leaders and may facilitate knowledge transfer or train-the-trainer sessions for stakeholders to support program adoption.

Requirements

• Bachelor’s degree in Instructional Design, Organizational Development, Communications, Education, or related field required.
• Minimum seven (7) years of progressive experience in instructional design, learning development, or related fields.
• Minimum four (4) years of experience leading teams, with proven ability to coach, mentor, and manage specialized contributors.
• Valid driver’s license and satisfactory driving record required.
• ATD CPLP, CPTD, or equivalent certification preferred.
• Project management certification (PMP, Agile, or equivalent) preferred.
• Change management certification preferred.
• Demonstrated success in enterprise learning program management, including project scoping, resource allocation, and oversight.
• Hands-on instructional design experience required, with ability to contribute selectively to projects while leading at scale.
• Proven vendor management experience, including negotiation of contracts, pricing, and service terms.
• Experience working with cross-functional leaders (Marketing, IT, HR, Communications, Legal) to align content with enterprise priorities.
• Advanced knowledge of adult learning theory, instructional design models, and evaluation methodologies.
• Strong business acumen and ability to consult and influence at the executive level.
• Expertise in learning technologies: LMS platforms, authoring tools (Articulate 360, Adobe Creative Cloud, Captivate, Canva), collaboration tools (MS Teams, Smartsheet), and analytics dashboards.
• Familiarity of accessibility standards (e.g., WCAG) and ability to design inclusive content a plus.
• Exceptional communication and facilitation skills, with proven success in stakeholder engagement.
• Skilled in vendor negotiations, contract management, and budget oversight.
• Strong project/resource management skills, including capacity planning and risk assessment.
• Exceptional written, verbal, and visual communication skills.
• Able to establish governance standards and enforce content consistency.
• Skilled at ROI measurement and preparing executive reports/dashboards.
• Strong leadership with ability to build succession pipelines and high-performing teams.
• Adaptability in a lean, fast-paced environment; balances strategy with hands-on support.
• Able to occasionally facilitate knowledge transfer or train-the-trainer sessions to enable adoption.

Pay

The anticipated pay range/scale for this position is $89,739.00 to $112,204.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Perks and Benefits

• Medical, dental, and vision insurance.
• Flexible spending accounts and/or health savings accounts.
• Dependent savings accounts.
• 401(k) with company matching contributions.
• Employee stock purchase plan.
• Tuition reimbursement program.

Company Information

• 9 paid holidays per year.
• Accrual of paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

CA Privacy Notice

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