Manager, Learning Experience Design and Innovation
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. So we need to decide which sections to include based on content.
We have:
- Intro about merger: "Ent Credit Union and Wings Credit Union joined forces..." This is about the organization. Could be "About the role"? Actually it's about the company. But they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can use "About the role" for the description of the role? The job description starts after "Job Description". The first paragraph after that is description of role: "The Manager, Learning Experience Design & Innovation leads the strategy..." That's essentially the role overview. Could be placed under "About the role". Then we have "Essential Functions" with sub-bullets: Digital Learning Strategy & Transformation, Team Leadership & Talent Development, Instructional Design & Content Governance, Learning Technology & Operations, Measurement & Continuous Improvement, Bank Secrecy Act. Those are responsibilities/duties. So we can put them under "Responsibilities" as a list.
Then we have "Qualifications" section with Minimum Formal Qualifications and Preferred. Also Technical or Specialized Knowledge/Skills, Certifications Required. That's qualifications.
We also have "Additional Information" with PAY RANGE and BENEFITS and anticipated close date. Pay range and benefits we should include as separate sections Pay and Benefits if they have specific content. The posting includes pay range: "$111,500 to $130,000 Annually (S17), plus 15% annual target bonus." That's specific, so we should include Pay section. Benefits: list of benefits. So include Benefits section.
Schedule: not mentioned, so omit.
Skills: maybe we could extract from Technical or Specialized Knowledge/Skills as skills. But we already have Qualifications covering skills. The instruction: prefer a few substantive sections over many thin ones. Could combine Skills into Qualifications? But they gave separate heading for Skills. However we have qualifications already covering required and preferred qualifications, plus technical skills. Could we make a Skills section from the technical/specialized knowledge/skills? Might be redundant. Better to have Qualifications (including required/preferred) and maybe Skills separate? But we need to avoid thin sections. The technical/specialized knowledge/skills is a list of skills; we could put that under Skills. Then Qualifications could focus on education/experience/certifications. Let's see.
We have:
Minimum Formal Qualifications: education, years experience, team leadership, project management.
Preferred: experience leading enterprise digital learning initiatives, learning analytics, financial services experience.
Technical or Specialized Knowledge/Skills: leadership, adult learning theory, solution-oriented mindset, consulting skills, analytical, communication, accessibility knowledge.
Certifications Required: driver's license, preferred certifications.
Thus we could have:
- About the role (overview paragraph)
- Responsibilities (list of essential functions)
- Qualifications (education, experience, preferred experience)
- Skills (technical/specialized knowledge/skills)
- Certifications (maybe under Qualifications? but we could include as part of Qualifications or separate. Since they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They didn't list Certifications as a heading; we could fold into Qualifications or Skills. Probably better to include certifications under Qualifications as "Certifications". But we can also add a small subsection inside Qualifications.
Given instruction: "Prefer a few substantive sections over many thin ones." So maybe we combine Certifications into Qualifications.
Thus sections: About the role, Responsibilities, Qualifications, Skills, Benefits, Pay.
We need to ensure we don't include filler like "commensurate with experience". Not present.
We need to remove boilerplate: merger intro maybe considered boilerplate? It's substantive about the organization; we can keep as About the role? Actually it's about the company, not the role. But we could treat as About the role? The role description is after "Job Description". The merger intro is more about the company. Could be considered "About the role"? Not exactly. But we could still include it as part of About the role? Might be okay. Alternatively we could omit it because it's not about the role. But the instruction says preserve ALL substantive information; do not invent or summarize away detail. So we must keep that merger info. Where to put? Could be a section "About the company" but not allowed headings. We could fold into About the role as a preamble. That's acceptable.
Thus About the role section will contain the merger paragraph plus the role overview paragraph.
Now we need to format lists: Use - for any list of duties/requirements/benefits.
Thus Responsibilities: we have multiple essential functions each with sub-bullets. We'll create a
with each essential function as a - . Inside each li we can include the description (maybe as
or just text). The sub-bullets inside each essential function are also lists; we need to represent them as nested
- . The essential function headings are like "Digital Learning Strategy & Transformation:" followed by a sentence. We'll treat the heading as part of the li text, maybe bold? But we cannot add extra tags beyond
, - ,
. We can include
inside li for prose. So each li can contain a
with the heading and description, and then a nested
for sub-points.
Similarly for Qualifications: we have Minimum Formal Qualifications (list of required items) and Preferred (list). We'll create a for required and another for preferred maybe under same section? Could separate with headings? But we cannot add extra headings besides the allowed ones. We could just have one list combining required and preferred, but that loses distinction. Better to have two lists: maybe we can include a stating "Required:" then a
, then another "Preferred:" then a
. That's okay.
Skills: we have a paragraph of skills separated by semicolons. We'll turn each skill into a - . Could also keep as
but instruction says use
- for any list of duties/requirements/benefits. Skills is a list, so we should use
- .
Benefits: list of benefits separated by line breaks. We'll make
- .
Pay: we have a sentence about pay range. We'll put in
.
Now we need to ensure we don't include any boilerplate like "Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities." That's boilerplate; remove.
Also remove "We anticipate this position to close on 09/29/2026. Please submit your application at your earliest convenience to be considered." That's application instructions; remove.
Also remove "To learn more about the merger, click here." That's a link; remove.
Also remove "Job Description" heading (we already not using as heading). Also remove "Essential Functions" heading? We'll not use as heading; we will embed content.
Now craft HTML.
Start with
About the role
then containing merger paragraph + role overview.
Merger paragraph: "Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking!"
Then role overview: "The Manager, Learning Experience Design & Innovation leads the strategy, design, and continuous improvement of enterprise learning programs that build workforce capability and support business growth. This role oversees a team of instructional designers and drives the development of engaging, scalable, and learner-centered training solutions aligned with organizational goals. Leveraging modern learning technologies, AI-enabled tools, and data-driven insights, the Manager creates innovative learning experiences that enhance employee development, improve performance, and support organizational change. As a strategic partner, this leader collaborates across the business to identify capability needs, measure learning impact, and foster a culture of continuous learning, innovation, and growth."
We'll combine into one
maybe two
s? Could be separate paragraphs. Use
for each block.
Now Responsibilities:
Responsibilities
then with each essential function.
Essential functions list:
1. Digital Learning Strategy & Transformation:
- In partnership with the Learning, Culture, and Engagement senior leadership team, develop and execute an enterprise digital learning strategy aligned with cooperative principles, organizational goals, and workforce development priorities.
- Lead large-scale learning transformation initiatives (including LMS modernization, ecosystem integration, and content migration) with a focus on seamless, channel-agnostic learner experiences.
- Evaluate emerging learning technologies, AI-enabled solutions, and digital tools in collaboration with the Systems & Tools Instructional Designer, leveraging an agile approach to enhance accessibility, personalization, learner engagement, and business outcomes.
- Establish and continuously improve governance standards, best practices, and frameworks for instructional design, content management, learning technologies, and learning analytics, with a focus on inclusion, accessibility, and quality.
- Partner with LCE leadership and business stakeholders to identify organizational capability gaps and design integrated learning solutions that support strategic priorities, workforce readiness, and organizational change.
- Champion innovative learning approaches, including virtual reality, microlearning, performance support, social learning, and other emerging methodologies, to enhance learner effectiveness and drive continuous improvement.
2. Team Leadership & Talent Development:
- Lead, coach, develop, and evaluate a team of instructional designers, fostering individual growth, high performance, and continuous learning through active listening, curiosity, and personalized support.
- Establish and communicate individual and team goals aligned with organizational priorities, promoting trust, transparency, accountability, and shared ownership of results.
- Cultivate a positive, inclusive team culture that encourages belonging, collaboration, innovation, and continuous improvement while creating an environment where team members feel safe to experiment, learn, and grow.
- Provide coaching and mentorship in instructional design methodologies, adult learning principles, learner experience design, project management, and consulting skills to strengthen team capabilities and business impact.
3. Instructional Design & Content Governance:
- Oversee the design, development, implementation, and evaluation of digital learning experiences, ensuring members and team members feel seen, respected, and understood.
- Ensure consistency, quality, regulatory compliance, and alignment of all learning content with organizational standards, brand guidelines, and ethical principles.
- Drive instructional design excellence utilizing evidence-based learning science, adult learning theory, and learner-centered design principles that reflect tangible care.
- Establish content lifecycle management practices-including review schedules, content audits, and retirement strategies-to maintain operational consistency and reliability.
- Advocate for the learner by ensuring compliance training and regulatory content are delivered with clarity, care, and practical relevance.
4. Learning Technology & Operations:
- Provide strategic direction and oversight for learning technologies, including the learning management system (LMS), learning experience platform (LXP), authoring tools, and assessment platforms, ensuring solutions support organizational goals and evolving learner needs.
- Partner with internal technology teams, business stakeholders, and external vendors to optimize system integrations, reporting capabilities, platform performance, and user experiences.
- Lead learning technology roadmaps, vendor management, implementation projects, system enhancements, and continuous improvement initiatives to maximize the effectiveness and adoption of learning platforms.
- Ensure learning systems and technologies meet requirements for scalability
- with each essential function as a
- . Inside each li we can include the description (maybe as
or just text). The sub-bullets inside each essential function are also lists; we need to represent them as nested
- . The essential function headings are like "Digital Learning Strategy & Transformation:" followed by a sentence. We'll treat the heading as part of the li text, maybe bold? But we cannot add extra tags beyond
,
- ,
. We can include
inside li for prose. So each li can contain a
with the heading and description, and then a nested
- for sub-points.
Similarly for Qualifications: we have Minimum Formal Qualifications (list of required items) and Preferred (list). We'll create a
- . Could also keep as
but instruction says use
- for any list of duties/requirements/benefits. Skills is a list, so we should use
- .
Benefits: list of benefits separated by line breaks. We'll make
- .
Pay: we have a sentence about pay range. We'll put in
. Now we need to ensure we don't include any boilerplate like "Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities." That's boilerplate; remove. Also remove "We anticipate this position to close on 09/29/2026. Please submit your application at your earliest convenience to be considered." That's application instructions; remove. Also remove "To learn more about the merger, click here." That's a link; remove. Also remove "Job Description" heading (we already not using as heading). Also remove "Essential Functions" heading? We'll not use as heading; we will embed content. Now craft HTML. Start with
About the role
thencontaining merger paragraph + role overview. Merger paragraph: "Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking!" Then role overview: "The Manager, Learning Experience Design & Innovation leads the strategy, design, and continuous improvement of enterprise learning programs that build workforce capability and support business growth. This role oversees a team of instructional designers and drives the development of engaging, scalable, and learner-centered training solutions aligned with organizational goals. Leveraging modern learning technologies, AI-enabled tools, and data-driven insights, the Manager creates innovative learning experiences that enhance employee development, improve performance, and support organizational change. As a strategic partner, this leader collaborates across the business to identify capability needs, measure learning impact, and foster a culture of continuous learning, innovation, and growth." We'll combine into one
maybe two
s? Could be separate paragraphs. Use
for each block. Now Responsibilities:
Responsibilities
then- with each essential function.
Essential functions list:
1. Digital Learning Strategy & Transformation:
- In partnership with the Learning, Culture, and Engagement senior leadership team, develop and execute an enterprise digital learning strategy aligned with cooperative principles, organizational goals, and workforce development priorities.
- Lead large-scale learning transformation initiatives (including LMS modernization, ecosystem integration, and content migration) with a focus on seamless, channel-agnostic learner experiences.
- Evaluate emerging learning technologies, AI-enabled solutions, and digital tools in collaboration with the Systems & Tools Instructional Designer, leveraging an agile approach to enhance accessibility, personalization, learner engagement, and business outcomes.
- Establish and continuously improve governance standards, best practices, and frameworks for instructional design, content management, learning technologies, and learning analytics, with a focus on inclusion, accessibility, and quality.
- Partner with LCE leadership and business stakeholders to identify organizational capability gaps and design integrated learning solutions that support strategic priorities, workforce readiness, and organizational change.
- Champion innovative learning approaches, including virtual reality, microlearning, performance support, social learning, and other emerging methodologies, to enhance learner effectiveness and drive continuous improvement.
2. Team Leadership & Talent Development:
- Lead, coach, develop, and evaluate a team of instructional designers, fostering individual growth, high performance, and continuous learning through active listening, curiosity, and personalized support.
- Establish and communicate individual and team goals aligned with organizational priorities, promoting trust, transparency, accountability, and shared ownership of results.
- Cultivate a positive, inclusive team culture that encourages belonging, collaboration, innovation, and continuous improvement while creating an environment where team members feel safe to experiment, learn, and grow.
- Provide coaching and mentorship in instructional design methodologies, adult learning principles, learner experience design, project management, and consulting skills to strengthen team capabilities and business impact.
3. Instructional Design & Content Governance:
- Oversee the design, development, implementation, and evaluation of digital learning experiences, ensuring members and team members feel seen, respected, and understood.
- Ensure consistency, quality, regulatory compliance, and alignment of all learning content with organizational standards, brand guidelines, and ethical principles.
- Drive instructional design excellence utilizing evidence-based learning science, adult learning theory, and learner-centered design principles that reflect tangible care.
- Establish content lifecycle management practices-including review schedules, content audits, and retirement strategies-to maintain operational consistency and reliability.
- Advocate for the learner by ensuring compliance training and regulatory content are delivered with clarity, care, and practical relevance.
4. Learning Technology & Operations:
- Provide strategic direction and oversight for learning technologies, including the learning management system (LMS), learning experience platform (LXP), authoring tools, and assessment platforms, ensuring solutions support organizational goals and evolving learner needs.
- Partner with internal technology teams, business stakeholders, and external vendors to optimize system integrations, reporting capabilities, platform performance, and user experiences.
- Lead learning technology roadmaps, vendor management, implementation projects, system enhancements, and continuous improvement initiatives to maximize the effectiveness and adoption of learning platforms.
- Ensure learning systems and technologies meet requirements for scalability
- .
Pay: we have a sentence about pay range. We'll put in
- .
Benefits: list of benefits separated by line breaks. We'll make
- for any list of duties/requirements/benefits. Skills is a list, so we should use
- for required and another for preferred maybe under same section? Could separate with headings? But we cannot add extra headings besides the allowed ones. We could just have one list combining required and preferred, but that loses distinction. Better to have two lists: maybe we can include a
stating "Required:" then a
- , then another
"Preferred:" then a
- . That's okay.
Skills: we have a paragraph of skills separated by semicolons. We'll turn each skill into a
- . Could also keep as
- ,
- . The essential function headings are like "Digital Learning Strategy & Transformation:" followed by a sentence. We'll treat the heading as part of the li text, maybe bold? But we cannot add extra tags beyond