Manager (Laboratory)

Responsibilities

• Oversees scheduling to ensure correct staffing levels in the department;
• Ensures daily compliance with work performance standards and provides technical expertise as needed or requested;
• Works in conjunction with the Laboratory Director and Laboratory Compliance Officer in the formulation of policies and procedures of the laboratory;
• Oversight of the laboratory quality control program;
• Provides customer service for questions directed at the laboratory from patient providers regarding test processes, patient results, or sample collection techniques;
• Provides orientation for new employees with regard to hospital, general laboratory, performance improvement and safety policies;
• Oversees employee laboratory technical training to ensure competency prior to working independently;
• Participates in long-range planning and budgeting processes in conjunction with the Laboratory Director and ensures performance within budgetary limits;
• Counsels personnel on laboratory and hospital policies concerning job performance, as needed;
• Identifies and resolves problems due to breaks in communication, complaints or employee concerns ultimately to determine the root cause of the problem;
• Participates in WKH multidisciplinary committees as requested and reports back information to the laboratory at monthly supervisor meeting;
• Ensures in conjunction with the Laboratory Director and Laboratory Compliance Officer that the laboratory complies with all local, state and federal regulatory requirements and maintains a continuous state of readiness;
• Other duties as deemed necessary and appropriate, or as may be directed by the Laboratory Director.

Qualifications

• B.S. Degree in Medical Laboratory Science or equivalent;
• Registration with the ASCP or equivalent;
• Minimum three (3) years of laboratory experience;
• Previous leadership experience preferred.