Manager - IT Pharmacy

About the role

This role serves as a member of the IT Management Team, focusing on the management, development, and leadership of a specialized team in architecting pharmacy-specific digital solutions.

Responsibilities

• Leading the specific functional responsibilities of your team, overseeing team performance and deliverables.
• Developing and executing the strategic vision and plan for your team, ensuring alignment with the company's and IT Division's goals.
• Merging advanced leadership with deep technical and domain expertise to drive the strategic vision of the IT Pharmacy Management Team.
• Architecting pharmacy-specific digital solutions, ensuring rigorous regulatory compliance within healthcare frameworks, and spearheading AI-driven optimizations.
• Managing the critical infrastructure powering the Pharmacy IT ecosystem, including Workflow applications, audit reporting, and patient digital engagement platforms like Instacart integration and Mail-order delivery.
• Overseeing the execution of bi-annual vulnerability scanning and annual penetration testing, ensuring audit logs and technical controls (Universal MFA, encryption) are mapped and verifiable for OCR audits.
• Maintaining an active, living inventory of all connected pharmacy devices (IoT, scales, tablets) and ePHI data flows to ensure compliance with the 2026 "zero-trust" HIPAA model.
• Ensuring all Business Associate Agreements (BAAs) contracts include and enforce the 24-hour breach notification requirement, minimizing legal and operational exposure from vendor-side incidents.

Requirements

• 5+ years in high-volume, regulated pharmacy environments.
• Expertise in Pharmacy Enterprise RX (EPS) systems, central fill, and order fulfillment.
• Deep mastery of PBM/Payer connectivity, real-time adjudication (BIN/PCN), and Schedule II Controlled Substances (CII) management.
• Proficiency in regulatory frameworks (HIPAA, HITECH, HITRUST, 2026 Security Rule compliance) and clinical safety protocols (DUR, U&C pricing).
• Applied experience with AI and intelligent automation for task optimization, predictive analytics for medication adherence, and pharmacy labor models.
• Experience managing multiple delivery pods and shared groups in large-scale enterprise environments, including SaaS and outsourcing models.
• Expertise in healthcare interoperability frameworks (FHIR) and medical coding systems (RxNorm, SNOMED-CT, ICD-10, HL7v2 and NCPDP).
• Deep knowledge of global data privacy (HIPAA, GDPR, PIPEDA, PIPL) and cross-border governance.

Qualifications

• Professional experience overseeing RESTful API design, vendor-integrated ecosystems, and third-party delivery protocols (e.g., Instacart).
• Strong background in API-driven pricing (U&C, NDC synchronization, formulary updates) and "Right Architecture" strategies (Buy-for-speed/Build-for-differentiation) to mitigate technical debt and manage code quality.
• Demonstrated expertise in vendor contract negotiation, strategic partnership management, and overseeing the risks associated with contractor-led development.
• Proven success managing hybrid delivery models (Agile/Waterfall) and scalable global solutions.
• Experience with healthcare interoperability frameworks (FHIR) and medical coding systems (RxNorm, SNOMED-CT, ICD-10, HL7v2 and NCPDP).
• Knowledge of global data privacy (HIPAA, GDPR, PIPEDA, PIPL) and cross-border governance.

Skills

• Advanced leadership skills.
• Deep technical and domain expertise in pharmacy management.
• Strategic planning and execution.
• Regulatory compliance and clinical safety protocols.
• AI and intelligent automation for task optimization.
• Vendor contract negotiation and strategic partnership management.
• Hybrid delivery models (Agile/Waterfall).
• Healthcare interoperability frameworks (FHIR).
• Global data privacy (HIPAA, GDPR, PIPEDA, PIPL).

Benefits

Comprehensive benefits package including paid time off, health benefits, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Pay

$137,000 - $210,000, Bonus and Restricted Stock Unit (RSU) eligible.

Schedule

This is a full-time management/leadership position (45+ hours per week).