Manager, IT Clinical Applications

About the Role

At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated professionals working as a team to deliver the best for the people we serve. Join our Information Technology team as a Manager, Clinical Applications at Garnet Health Medical Center-Middletown.

Responsibilities

• Assist in delivering Epic application solutions and other 3rd party clinical systems by investigating processes to understand data and communications flow with individual tasks and transactions.
• Fulfill multiple roles throughout the development, implementation, management, and ongoing support of comprehensive clinical information systems.
• Gain knowledge of the Epic EMR software, organizational operations, and workflow, working closely with the Epic project team's application analysts and clinical leaders to translate business needs into EMR functionality.
• Participate in the development of workflows, system configuration, change documentation, and training staff on Epic clinical application functionality.
• Analyze procedures and problems within manual/automated healthcare systems; report findings and recommend resolutions when applicable.
• Stay current with the system and/or application, interfacing with appropriate departmental and external analysts.
• Employ excellent communication skills in sharing information with users in the department.
• Work independently to complete project tasks, oversee implementation support, and maintain Epic clinical system software.
• Perform quality assurance and review releases of new functionality.

Requirements

• Minimum Education: Bachelor's degree and/or related experience.
• Minimum of 5+ years of increasingly responsible management experience, with a focus on Epic application systems in a healthcare environment.
• Experience in project and change management.
• Familiarity with provider and clinical workflow and organizational processes.
• Subject matter expertise in multiple clinical and ancillary application modules/solutions; experience with Epic is a plus.
• Proficiency in more than two computer environments or platforms.
• Ability to work with a computer terminal for extended periods of time.
• Ability to handle multiple projects and stressful situations.
• Ability to work independently with little supervision and solve problems.
• Excellent technical aptitude, interpersonal skills, organizational skills, and communication skills.
• Flexible and effective in a team environment.

Qualifications

• Strong presentation skills and ability to present complex clinical systems technology issues in a clear, concise, and understandable manner.
• Ability to foster collaborative relationships, work well under pressure, organize and synthesize new information, and prioritize tasks.
• Possesses critical thinking, analytical skills, and flexibility.
• Ability to multi-task and maintain detailed attention to work in an environment where interruptions cannot be controlled.
• Demonstrates sensitivity to customer needs and expectations.
• May be subject to irregular hours, including evenings or potentially weekends, to participate in operational and community events as necessary.

Physical Requirements

• Travel to multiple facilities is required.
• Works in a clean, well-lighted, heated, or ventilated facility with no routine exposure to hazards.
• Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks.
• Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment.
• Can withstand long periods of sitting, standing, and/or constant walking.
• Ability to lift 10 lbs.
• For remote and hybrid remote positions: If deemed operationally necessary, the position may be required to report in and work on-site.

Benefits

• Resources to help you excel in your career.
• Tuition reimbursement programs for continued education.
• Comprehensive health, dental, and retirement benefits designed to fit individual and family needs.
• Inclusive and diverse team culture that encourages contributions of exceptional talents, skills, and perspectives.

Pay

Garnet Health System provides a compensation range to comply with the New York State law on Salary Transparency in Job Advertisements. The range for this role is $94,497.00-$118,131.00 salaried. The range or contractual rate listed does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. When determining a team member’s compensation and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).