Manager, IS - Interactive Services
Job Responsibilities
- Provides work direction to staff aligned with the tactical and strategic objectives of the department.
- Elevates team members thinking and understanding of the field by infusing best practice knowledge into the work.
- Manages the selection, development, and coaching of team members.
- Ensure that job requirements and goals for each position are clear to employees and that Medical Center initiatives, priorities, standards, and policies are effectively communicated and understood.
- Provide leadership to team members in completion of technology initiatives, projects or programs.
- Collaborate with appropriate teams or individuals to plan, implement, and/or evaluate services.
- Design, develop, implement and maintain systems and technology aligned to organizational needs.
- Recommend technology and solutions which meet workforce and patient care needs, are cost effective and consistent with best practices.
- Recommend the development and maintenance of policies and practices in support of processes.
- Develop, maintain and deliver effective communications and training to users.
- Aid with fiscal responsibilities of the department as requested.
- Monitor budget expenditures; identify and research variances/problems.
- Assist in tracking and monitoring expense and allocations.
- Provide applicable reports.
- Research information for major purchases.
- May assist with annual budget preparation.
Job Qualifications
- Bachelor's degree or equivalent combination of education and experience.
- 5+ years of work experience in a related job discipline.
- Preferred Qualifications: Experience leading teams responsible for audiovisual and conferencing technologies, experience overseeing live events, proven communication skills, experience leading and developing teams, experience establishing operational priorities, strong stakeholder management skills.
About Us
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. Cincinnati Children’s is recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years. Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding. Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025). One of the nation’s America’s Most Innovative Companies as noted by Fortune. Consistently certified as great place to work. A Leading Disability Employer as noted by the National Organization on Disability. Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC).
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability