Manager, Interactive Applications

About the role

The Manager, Interactive Applications shapes and optimizes NASCAR’s fan-facing digital experiences across the NASCAR Tracks App and track websites. These platforms are critical touchpoints in the fan journey, educating fans on race-day experiences while driving ticket purchases and on-site engagement.

Responsibilities

• Own day-to-day management, maintenance, and optimization of the NASCAR Tracks App and track websites.
• Lead CRO strategy to improve fan journeys and increase ticket sales and revenue.
• Analyze fan behavior, site and app performance, and funnel metrics to identify friction points and opportunities for improvement.
• Partner with Marketing, Product, and Analytics teams to align digital experiences with campaign strategies and business goals.
• Maintain relationships with external digital vendors supporting chatbots, interactive maps, and other fan experience tools.
• Collaborate with internal ticket operations stakeholders to optimize the handoff from NASCAR platforms to the Ticketmaster purchase flow.
• Identify and implement new tools, features, and enhancements to improve the fan experience and drive business outcomes.

Requirements

• Bachelor’s degree (B.A.) from a four-year college or university.
• Minimum of five (5) years of experience in digital product management and/or web and app optimization.
• Experience in sports, entertainment, live events, or ticketing preferred.

Qualifications

• Strong written and verbal communication skills required, with an ability to earn trust, provide updates, and respond to questions from internal and external stakeholders.
• Strong mathematical skills, with an ability to interpret funnel metrics, conversion rates, and revenue performance.
• Ability to apply statistical thinking to A/B test results and segmentation analysis.
• Ability to analyze the effectiveness of conversion rate optimization tests, contextualize results against broader business performance, and make data-driven decisions.
• Ability to solve complex problems across product, marketing, and analytics workstreams.
• Ability to prioritize competing initiatives, adjust approach based on data, and manage ambiguity in a fast-paced, event-driven environment.
• Proficient with Microsoft Office Suite, Adobe Creative Cloud, and WordPress or comparable CMS.
• Familiar with: Adobe Target or comparable personalization and testing platform, Adobe Analytics, Adobe Journey Optimizer, Jira/Confluence, app CMS platforms, conversion optimization tools, and basic HTML/CSS.

Skills

• Self-motivated, proactive, and passionate about sports and marketing.

Benefits

NASCAR offers highly competitive salaries, a solid benefits package focused on wellness, and opportunities for growth and development both personally and professionally.

Pay

Competitive salary based on experience and qualifications.

Schedule

Approximately 10% travel, including select weekends and events.