Manager, Infrastructure Technical Program Manager Fiber Delivery Team, Global Connectivity Infrastructure Development

Key job responsibilities

• Serve as a key member of the Global Infrastructure Fiber Deployment team helping to drive overall Network Infrastructure expansion and connectivity.
• Provide end to end program and roadmap reporting to senior leadership.
• Work closely with vendors to understand their implementation schedule and deliver the required fiber as required.
• Work with internal business partners to establish correct prioritization.
• Work closely with finance partners, managing budgets.
• Work closely with internal customers to understand product roadmaps and devise programs to meet capacity requirements.
• Ensure the delivered assets meet the QA standards.
• Ensure the inventory is maintained for the region.
• Work closely with the team and customer to drive needed process development and streamlining.
• Drive resolution of program inefficiencies identified by your team.
• Create and manage KPIs to ensure your program portfolio is on track and the correct resources are in place.
• Work with employees on personal development programs ensuring on-growing development is occurring.
• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.
• Role will require 15-25% Travel.

A day in the life

Managing a multi-national team of highly motivated technical fiber deployment ICs keeps you on your toes. Working with your team to understand customer intakes and requirements, projected program timelines and need by dates. You’ll take best advice of the teams’ tools and process to ensure that all of the program deliverables are accurately and effectively tracked. You’ll want to spend time with the senior leader’s in your customer and stakeholder organizations in engineering, legal and finance to ensure that you have a birds eye view of new strategic projects that each is working on, and to identify corresponding risks and opportunities in your own program portfolio. You’ll also want to keep time to manage your and your teams’ relationships with vendors across NASA, ensuring that you are abreast of program challenges and critical developments. You’ll will stay abreast of technical product developments and look to take advantage of new technology in the market. You may venture to the field to see the deliverables in person to further your understanding of your program or manage needed senior level escalations.

About the team

The Global Infrastructure Fiber Deployment team is the premier cloud infrastructure delivery organization, drawing on a wide variety of skills and backgrounds from telecommunications, civil engineering, public policy and network planning backgrounds.

Basic Qualifications

• 5+ years of project management (including scope, schedule, budget, quality, risk and critical path management) experience
• 3+ years of team management experience

Preferred Qualifications

• Ability to distill down multiple programs and priorities to a clear concise program.