Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery, Fiber Deployment, GCID-FD

About the role

Amazon Web Services (AWS) is looking for an Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyper-scaled cloud infrastructure, pre/post-inspections for design validation, creation of quality control system and piloting stakeholder communication for delivery schedules. This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, which is responsible for program management, quality and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world.

Responsibilities

• Reports to the GCID-FD Deployment Manager, and updates regularly with Global Senior management
• Serve as a key member of the GCID-FD team helping to drive overall network infrastructure strategy
• Vendor management to deploy on time, measure progress, and rate through quality Key Performance Indicators
• Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success
• Establish and utilize reporting mechanisms and provide regular progress updates on program deployment to management and stakeholders
• Periodically report on the overall network development program status across the assigned region
• Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service
• Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale
• Interact with engineers, technicians, vendors and senior management on a daily basis
• Audit completed construction work, review fiber test results, and hand-off completed delivery to internal customers
• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles
• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints
• Cook up access and approvals to security-regulated sites

Qualifications

• 3+ years of technical infrastructure management experience
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
• Experience with varying scenarios of infrastructure builds

Benefits

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.