Manager Information Technology Services 2 - 11053

Key Responsibilities

• Strategic Leadership: Develop and execute a comprehensive OT strategy aligned with the Agency’s overall business objectives. Identify opportunities for technological advancements to improve operational performance.
• Infrastructure Management: Oversee the design, implementation, maintenance, and lifecycle management of all OT systems, including related hardware and software.
• Cybersecurity: Work with Dedicated ISO Team to ensure and implement OT cybersecurity measures to protect critical infrastructure from threats and establish a unified security posture.
• System Reliability & Performance: Ensure the high availability, reliability, and performance of all OT systems. Develop and implement proactive maintenance strategies, disaster recovery plans, and business continuity measures.
• Team Management: Lead, mentor, and develop a team of OT engineers, technicians, and support staff. Foster a culture of continuous improvement, innovation, and collaboration.
• Project Management: Oversee the planning, execution, and successful delivery of OT-related projects, from conception to completion, ensuring they are on time, within budget, and meet defined objectives.
• Vendor Management: Manage relationships with OT hardware and software vendors, service providers, and system integrators. Work with the Dedicated Parks Team to negotiate contracts and ensure vendors’ service level agreements are met.
• Cross-Functional Collaboration: Work closely with ITS shared services teams and other ITS units to ensure seamless integration of OT systems with enterprise ITS systems and NYS Parks business processes.
• Compliance & Standards: Ensure all OT systems and practices comply with NY State policies and standards and also relevant industry regulation and safety standards and policies.
• Innovation & Emerging Technologies: Stay abreast of emerging OT trends, technologies, and best practices. Evaluate and recommend new solutions to enhance operational efficiency and competitive advantage.

Qualifications

• Minimum Qualifications: Open to NYS employees with one year of permanent competitive service as a Manager Information Technology Services 2, M-3, OR in a position at the G-27 level or higher deemed administrative under Section 52.6 of Civil Service Law.
• Additional Comments: ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence. Some positions may require fingerprinting. Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview. If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.

Benefits

• Generous benefits package, worth 65% of salary, including: Holiday & Paid Time Off, Up to Thirteen (13) days of paid vacation leave annually, Up to Five (5) days of paid personal leave annually, Up to Thirteen (13) days of paid sick leave annually for PEF. Up to three (3) days of professional leave annually to participate in professional development
• Health Care Benefits: Eligible employees and dependents can pick from a variety of affordable health insurance programs Family dental and vision benefits at no additional cost
• Additional Benefits: New York State Employees’ Retirement System (ERS) Membership NYS Deferred Compensation Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds Public Service Loan Forgiveness (PSLF)