Manager I Quality Engineering

About The Company

Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

Learn more about us here: https://www.mercuryinsurance.com/about/careers

Responsibilities

• Build and manage a highly motivated, high-performing QA team by hiring strong technical talent, mentoring, and motivating staff to support multiple small functional areas, fostering a culture of continuous improvement, innovation, and excellence.
• Lead quality assurance strategies, policies, and drive best practices to ensure software quality for small-to-medium-sized projects.
• Manage and drive quality initiatives by providing project guidance, solutions, and support to ensure timelines and quality standards are met.
• Provide hands-on test planning, estimation, execution, and reporting to meet project quality standards and timelines for multiple small projects.
• Work closely with development, product management, and other teams to drive quality goals, including automation coverage, requirements, and deadlines. Ensure strategic alignment with cross-functional stakeholders and meet deadlines for multiple small teams.
• Assist in defining key performance indicators (KPIs) and align with organizational metrics. Define and review metrics for the QA process, automation coverage, and analyze data to drive improvements for multiple small projects.
• Advocate and drive the integration of test automation within the QA process to enhance efficiency, effectiveness, and coverage for multiple small projects.
• Apply strong analytical, critical, and creative thinking to assess and remove blockers for systems at both task and strategic levels.
• Ensure testing processes and practices comply with industry standards and regulatory requirements.
• Drive continuous improvement initiatives within the QA process, motivating team members to embrace best practices and adopt new technologies. Advocate for best practices in test automation and CI/CD, leveraging quantitative metrics to showcase impact on software quality and testing efficiency.
• Provide regular project updates and reports on QA progress, challenges, and results to teams and stakeholders.
• Lead and drive a culture of quality throughout teams, encouraging prioritization of software quality and vision.

Requirements

Education

• Minimum: Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems, or other related fields, or equivalent combination of education and experience.

Experience

• Minimum: 3+ years leading or managing testing teams, including ~50% individual contributor (IC) work.
• Preferred: 7 or more years of experience with Java.
• 5 or more years of white box testing experience.
• 2 or more years of experience working as a software engineer.

Knowledge and Skills

• Build and lead a highly talented, productive, and effective QA team.
• Strong leadership skills to manage, mentor, and motivate a QA team, fostering a collaborative, effective, and productive environment.
• Proficiency in project management principles to lead QA activities, timelines, and resource allocation.
• Ability to drive strategic alignment, influence cross-functional priorities, proactively address risks, and balance technical depth with high-level clarity to support organizational goals.
• Skills in identifying, assessing, and mitigating risks associated with software quality and project delivery.
• Ability to provide training and development opportunities for team members, enhancing their skills and knowledge.
• Strong conflict resolution skills to address and resolve issues within the team or with other stakeholders.
• Adaptability and flexibility to new tools, approaches, and processes; ability to make decisions balancing short-term needs with long-term goals with limited information.
• Strong analytical skills to assess complex problems, identify root causes, and remove blockers at both task and strategic levels.
• Ability to utilize data to define, monitor, and evaluate project performance, including assessing individual performance and measuring team effectiveness to drive continuous improvement.
• Commitment to fostering a culture of continuous improvement, encouraging the adoption of new tools and best practices.
• Understanding of relevant technologies, tools, and programming languages to guide technical discussions and decisions.
• In-depth knowledge of QA methodologies, processes, and best practices to ensure software quality throughout the lifecycle.
• Ability to create comprehensive test plans and strategies that align with project goals and quality standards.
• Strong focus on understanding customer needs and ensuring quality initiatives align with delivering a positive user experience.
• Excellent organizational skills to manage multiple testing projects, prioritize tasks, and meet deadlines.

Pay

State-specific pay scales for this role are as follows:

• $101,167 to $204,439 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)
• $91,970 to $185,853 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)
• $82,773 to $167,278 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)

The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills, and location. In CA: Typical hiring range is $137,523 to $191,004.

Benefits

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401(k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more