Manager, Human Resources (Employee Relations)

About the role

The Regional Manager, Human Resources is an onsite leadership role based in our 24/7 airport operational facilities. This position leads a team of HR professionals focused on human‑resource operations, emphasizing employee and labor relations, compliance with employment laws and company policies, and fostering a positive work culture. The role may support multiple McGee Airport locations, requires short‑notice travel (approximately 25%), and may involve alternate schedules to support 24/7 operations.

Key Responsibilities

• Serve as a trusted advisor to team members and leadership, addressing concerns, grievances, and conflicts in a fair and confidential manner.
• Investigate and resolve workplace issues, including team member complaints and misconduct allegations, ensuring timely resolutions in a fast‑paced, 24/7 environment.
• Mediate team member disputes and facilitate communication between staff and management to enhance satisfaction.
• Develop and implement best‑in‑class practices and processes to promote effective team member relations and a welcoming work environment.
• Develop and manage strong partnerships with labor union members and their leadership while upholding collective bargaining agreement responsibilities.
• Provide guidance on the labor contract, work closely with union representatives, and oversee timely administration of the collective bargaining agreement.
• Conduct labor‑relations training for leadership to foster productive relationships with unionized team members.
• Ensure compliance with employment laws, equal employment opportunity (EEO) regulations, and workplace safety standards.
• Maintain up‑to‑date knowledge of HR laws and regulations, partnering with the HR Compliance Team to implement necessary changes.
• Maintain the strictest confidentiality in all work aspects and ensure data integrity.
• Partner with HR leadership on employee‑relations matters and other employment‑practice issues.
• Guide leaders through performance‑management processes, including performance partnerships, disciplinary actions, and terminations.
• Develop performance improvement plans (PIPs) and corrective actions to resolve issues before they escalate.
• Support leadership in fostering high‑performing teams and proactively handling conflicts to create a best‑in‑class operation.
• Collaborate with senior leadership on team‑member engagement strategies, diversity and inclusion initiatives, and workforce planning.
• Provide leadership coaching and mentoring to operations leaders.
• Support and implement programs to increase morale, improve retention, and boost productivity and satisfaction.
• Evaluate employee‑relations data to identify trends, improvement opportunities, and strategic initiatives.
• Shape and maintain the desired organizational culture, reflecting McGee Air Services core values.
• Develop team capabilities through coaching, mentoring, and regular, meaningful feedback.
• Foster open, honest communication that creates an inclusive, high‑performance culture aligned with McGee’s values of Safety, Integrity, Mutual Respect, Accountability, and Pride.
• Perform other duties as assigned to support McGee’s successful business operation.

Qualifications

• Bachelor’s degree in Human Resources Management, Business Management, or a related field, or 8 years equivalent combination of education and/or experience.
• 5+ years of business‑facing HR, Employee Relations, or HR Operations experience, with at least 3 years in a leadership role.
• Ability to work with both salaried and hourly workforces.
• Demonstrated ability to serve as a knowledgeable resource to leadership and the HR team.
• Strong independent work ethic with excellent multitasking capabilities.
• Exceptional organizational skills; ability to meet tight deadlines and prioritize tasks effectively.
• Willingness to travel approximately 25 % of the time.
• High school diploma or equivalent.
• Must be at least 18 years of age and authorized to work in the United States.
• Preferred: labor‑relations experience.
• Preferred: Human Resource Professional Certification (SHRM‑CP, SHRM‑SCP, PHR, SPHR).
• Preferred: experience in aviation, transportation, or a related industry.

Benefits

• Free stand‑by travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air.
• Comprehensive medical, dental, and vision insurance.
• 401(k) plan with company match.
• Company‑provided life insurance.
• Opportunity to earn additional pay each quarter based on performance.
• Generous holiday pay and paid time off.

Pay

Salary range: $80,169 – $121,543 per year. Compensation is determined by location, relevant experience, skill level, and internal equity; the company typically does not hire above the midpoint.