Manager, Human Resource Technology

About the role

The HR Technology Manager is responsible for the governance, optimization, and day-to-day management of HR technology solutions that support the Global Human Resources organization. Partnering with the Director of Global HR Technology, this role leads the planning, implementation, enhancement, and ongoing management of HR systems to drive operational excellence, data integrity, compliance, reporting capabilities, and an improved employee experience.

The HR Technology Manager oversees the configuration, customization, testing, deployment, and support of HR technology platforms while ensuring alignment with business objectives and HR strategy. This position manages a team of HR technology professionals, providing leadership, coaching, and development opportunities that foster high performance, accountability, and continuous growth.

Working closely with HR leaders, Finance, IT partners, vendors, and cross-functional stakeholders, the role serves as a trusted advisor and key contributor—leading system initiatives, process improvement efforts, and change management activities across the HR technology landscape. The role is accountable for managing multiple priorities and projects simultaneously while maintaining a strong commitment to service, quality, governance, and stakeholder satisfaction.

The ideal candidate combines deep expertise in Oracle HCM technology and data management with strong project management, analytical, and leadership skills. This individual is a proactive problem solver who can translate business needs into scalable technology solutions, drive innovation, and deliver measurable business value through effective HR systems and processes.

Responsibilities

• Support the strategic direction, governance, and optimization of HR technology platforms, ensuring alignment with business objectives and HR priorities.
• Contribute to and execute the HR technology roadmap, identifying opportunities for innovation, automation, and process improvement, including AI-enabled capabilities (e.g., Oracle AI features).
• Partner with HR and business leaders to evaluate and implement technology solutions that enhance workforce processes and employee experience.
• Enforce HR technology governance standards, ensuring changes follow defined intake, review, and approval workflows.
• Oversee the configuration, maintenance, testing, deployment, and support of HR technology systems, including Oracle HCM modules: Core HR, Compensation, Recruitment, Talent, Help Desk, Absence Management, Learning, and Reporting.
• Ensure system performance, scalability, data integrity, and adoption through ongoing enhancements and optimization initiatives.
• Manage quarterly release cycles, system upgrades, patches, integrations, and downstream/middleware and payroll interfaces.
• Serve as the senior escalation point (tier-2/tier-3) for complex system issues, ensuring timely resolution and root-cause analysis.
• Lead complex HR technology projects and cross-functional initiatives from planning through implementation and stabilization.
• Coordinate stakeholders, resources, timelines, and budgets to ensure successful project delivery.
• Drive change management, communication, training, and adoption strategies for technology and process transformations.
• Establish and maintain data governance standards to ensure the accuracy, security, and integrity of HR data.
• Oversee HCM reporting, audits, and compliance requirements, supporting informed decision-making and regulatory adherence.
• Partner with Internal Audit, IT Security, and HR stakeholders to ensure compliance with organizational policies and controls.
• Serve as a trusted advisor to HR leadership, IT, Finance, Payroll, Talent Acquisition, and other business partners regarding HR technology capabilities and solutions.
• Ensure delivery of high-quality HR technology services, balancing business needs, user experience, and operational efficiency.
• Lead, mentor, and develop the HR Technology team through coaching, performance management, succession planning, and career development.
• Allocate work across the team based on module expertise and workload to ensure efficient resource utilization and continuity of BAU support.
• Foster a culture of accountability, continuous learning, collaboration, and innovation.

Requirements

• Bachelor's degree in Human Resources, Information Systems, Computer Science, Business Administration, or a related field.
• Minimum 5 years of progressive HR Technology, HRIS, or HCM experience supporting enterprise HR systems.
• Minimum 3 years of people leadership experience, including team management, coaching, performance management, and employee development.
• Hands-on experience administering and supporting Oracle HCM Cloud, including the following modules: Core HR, Recruiting, Compensation, Talent Management, Learning, Help Desk, Absence Management, and Reporting and Analytics.
• Strong technical knowledge of HR technology architecture, system configuration, integrations, security, data management, and release management.
• Experience developing and maintaining HR reporting solutions using Oracle Transactional Business Intelligence (OTBI).
• Proficiency in SQL.
• Demonstrated experience managing enterprise system implementations, upgrades, enhancements, testing, and change management initiatives.
• Strong knowledge of HR processes, data governance, compliance requirements, and internal controls.
• Proven project management experience leading complex, cross-functional initiatives with multiple stakeholders.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.

Benefits

• Annual cash bonus program for all non-sales roles; sales roles have an incentive plan.
• Director and above roles may be eligible for Carnival’s discretionary equity incentive plan.
• Comprehensive and innovative health benefits, including cost-effective medical, dental, and vision plans.
• Employee Assistance Program and other mental health resources.
• Company-paid term life insurance and disability coverage.
• 401(k) plan with company match.
• Employee Stock Purchase plan.
• Paid time off, including 8 company-wide holidays plus 2 additional floating holidays.
• Vacation time: 14 days/year for manager and below level; 19 days/year for director and above level. Additional vacation time with further tenure.
• Sick time: 80 hours/year for full-time employees; part-time employees receive time off based on hours worked.

Schedule

This is an in-office role requiring employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.