Manager, HR Benefits

Who You Are

Operationally sharp and detail-obsessed, you know that a single enrollment error or missed carrier feed can turn into a real problem for a real person, and you build systems that prevent that.

Deeply familiar with UKG Pro and how benefits administration works inside an HRIS, not just around it.

Calm and precise under the pressure of open enrollment, billing deadlines, and executive plan coordination all happening at once.

A strong communicator who can explain benefits clearly to employees, escalate issues effectively with carriers, and keep internal stakeholders informed without overcomplicating it.

Process-minded and documentation-driven, you believe that if it isn't written down, it isn't sustainable.

Qualifications

• 5+ years of benefits administration experience, with demonstrated ownership of the full benefits function in a mid-size or growing company.
• Hands-on experience administering benefits in UKG Pro is required.
• Deep working knowledge of medical, dental, vision, FSA/HSA, COBRA, life/AD&D, disability, 401k, and supplemental plan administration.
• Experience monitoring and troubleshooting carrier EDI feeds, including reading and working 999/TA1 acknowledgments.
• Prior experience with self-bill reconciliation and carrier invoice management.
• Solid understanding of benefits compliance requirements including ACA, ERISA, HIPAA, and COBRA.
• Strong documentation skills; you write SOPs that other people can actually follow.
• High attention to detail and a track record of keeping enrollment data clean and audit-ready.
• Bachelor's degree in Human Resources, Business, or a related field preferred.