HR Manager

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally, with a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

What We Offer

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in departments such as Total Rewards, Wellness, HR, and Diversity. We foster an inclusive environment, encourage internal mobility, and support professional growth at all career stages.

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off including vacation, sick leave, and holidays

Salary Range: $88,000.00 - $132,000.00 per year. The base salary range represents the low and high end of the anticipated salary for this position across US locations. Actual salary will be determined based on qualifications, experience, skills, and geographic location.

Responsibilities

• Translate business strategies and issues into appropriate HR actions.
• Coach key business leaders on leading and managing their organizations effectively.
• Diagnose organizational effectiveness issues and implement solutions.
• Lead, execute, and improve core HR functions including Compensation, Performance Management, Employee Relations, Succession Planning, Training/Development, and policy formulation.
• Manage challenging employee relations situations, including investigations, performance and behavior management, and terminations.
• Define HR programs to drive a culture of highly engaged employees in alignment with business strategy.
• Develop and implement short and long-range programs to drive organizational effectiveness, professional development, and overall management and performance of employees.
• Extract and share relevant insights to coach and empower leaders to positively influence workplace culture.
• Serve as the corporate liaison to advise and consult on cross-functional policies, processes, and facilitate internal communication.
• Define and monitor relevant metrics, ROI, and KPIs to proactively diagnose and address employment and operational trends.
• Develop human resources solutions by collecting and analyzing information and recommending courses of action.
• Oversee and complete special projects, including setting timelines, coordinating with appropriate parties, conducting research, and organizing information.

Requirements

• 5+ years of experience in Human Resources
• Bachelor's degree in Human Resources or other relevant field (preferred)
• Working knowledge of employment law and regulations including FEHA/Title VII, FMLA/CFRA, ADA, FLSA, CFRA, unemployment, and labor relations
• Excellent interpersonal, oral, and written communication skills
• Unrelenting work ethic and passion for producing results
• Strong business acumen and critical thinking skills
• Advanced knowledge of Microsoft Office and Google Suite; experience with HRIS System-based software
• Demonstrated ability to plan, organize, and execute strategic initiatives to advance organizational goals and values
• Ability to lead, influence, and motivate individuals and teams; skilled in holding people accountable and developing their abilities
• Tactful collaboration and relationship-building skills with an ability to prioritize, negotiate, and work effectively with all levels of the organization and external vendors
• Demonstrated ability to handle confidential information with discretion
• Strong process orientation and project management skills with the ability to handle multiple projects, delegate successfully, and manage ambiguity with high attention to detail

Schedule

Remote - US. Occasional travel may be required for meetings, conferences, or client engagements, as per business needs.