Manager, Health Information Management

About the role

The Health Information Management (HIM) Operations Manager oversees all aspects of health records, ensuring their integrity, confidentiality, and accessibility in compliance with federal, state, and organization regulations.

Responsibilities

• Oversee HIM staff performance, timely training, and act as a key liaison for internal and external customers for medical record processes.
• Adapt departmental operations to evolving regulatory requirements and support special projects.

Requirements

• Associate's degree, HIM required
• Bachelor's degree, HIM preferred
• RHIA or RHIT credential preferred
• 3–5 years of experience in Health Information Management or medical records operations required
• 2+ years of supervisory or leadership experience in a healthcare setting preferred

Skills/Competencies

• Strong knowledge of HIM regulations, including HIPAA, record retention, CMS Conditions of Participation, and Joint Commission standards
• Proficiency with EPIC (or comparable EHR), including reporting tools, work queues, data quality review, and workflow troubleshooting
• Ability to interpret and apply regulatory requirements to HIM operations
• Skilled in analyzing data, developing KPIs, and monitoring productivity metrics
• Proficiency with Microsoft Office (Excel, Word, Outlook, Teams)