Manager - Grocery Department

About the Role

At Joseph’s Classic Market, our Grocery Department Manager plays a key role in ensuring shelves are full, promotions are executed flawlessly, and guests can always find what they need. This role is responsible for the Grocery Department's merchandising, inventory, labor management, and team performance to ensure the department operates efficiently and delivers an exceptional shopping experience. This position manages the Grocery Department only and reports to the Grocery Supervisor and Store Manager.

We believe in developing leaders from within. As a Grocery Department Manager, you’ll continue strengthening your skills in inventory strategy, labor management, merchandising execution, and financial performance. You’ll gain valuable experience analyzing sales trends, managing shrink, and leading a high-performing team in a fast-paced retail environment. We support managers who take ownership, mentor their teams, and grow alongside the business.

Responsibilities

• Department Operations
  • Oversee all grocery floor operations including dry goods, canned goods, beverages, dairy, frozen, and non-food items
  • Maintain full, clean, and well-organized shelves and backroom storage areas
  • Ensure all shelves, endcaps, and displays are stocked and rotated using FIFO
  • Supervise opening and closing duties for the Grocery Department
  • Coordinate product movement between storage, backstock, and sales floor
• Merchandising & Promotions
  • Execute company merchandising plans and planograms
  • Set and maintain attractive promotional displays
  • Coordinate weekly ad sets, special promotions, and seasonal resets
  • Ensure accurate signage, shelf tags, and pricing
  • Keep high-traffic displays full, clean, and shoppable throughout the day
• Inventory & Ordering
  • Order products from approved vendors based on par levels and sales trends
  • Monitor and manage inventory to reduce shrink and overstocks
  • Conduct inventory counts and reconcile discrepancies
  • Maintain organized backstock systems
  • Track waste and damaged goods
• Customer Service
  • Ensure Grocery Department Associates provide knowledgeable, responsive guest service
  • Handle customer concerns and product inquiries professionally
  • Train Grocery Department Associates to assist with product location, substitutions, and special orders
  • Maintain a welcoming and service-focused environment
• Team Leadership
  • Hire, train, schedule, and supervise Grocery Department Associates and Stockers
  • Provide coaching, support, and performance evaluations
  • Lead daily huddles to review goals, priorities, and promotions
  • Monitor department attendance and ensure associates adhere to scheduled shifts and company timekeeping policies
  • Follow up on performance or attendance issues with proper documentation and corrective action when necessary
  • Enforce safety standards (ladder use, heavy lifting procedures, spill response)
• Reporting & Communication
  • Submit weekly sales, labor, and shrink reports to Store Manager
  • Communicate vendor or delivery issues to buyers and leadership
  • Coordinate with other department managers on store-wide initiatives
  • Maintain accurate stocking, rotation, and ordering logs

Requirements

• Minimum 2 years of leadership experience in grocery retail
• Strong knowledge of grocery categories, merchandising, and inventory control
• Excellent leadership, communication, and organizational skills
• Proficiency in ordering systems and inventory tools
• Ability to lift up to 50 lbs and work on feet for extended periods
• Flexible schedule including early mornings, weekends, and holidays

Physical & Work Environment

This role is performed in a fast-paced retail grocery environment and requires extended periods of standing, walking, bending, and lifting. The Grocery Department Manager must be able to lift up to 50 pounds and work across multiple temperature zones, including dry storage, refrigerated, and frozen areas. The environment may involve repetitive movements, exposure to dust and cleaning agents, and frequent coordination between sales floor and backroom areas.

Benefits

• Competitive Pay
• Health, Dental and Vision Insurance
• 401(k) Plan
• Paid Time Off & Personal Days
• 20% Employee Discount

Joseph's Classic Market is known for its curated selection of premium grocery products and exceptional service. As Grocery Department Manager, you'll lead the Grocery Department team, drive merchandising excellence, and play a key role in ensuring guests enjoy a seamless and satisfying shopping experience every time they visit.