Manager, Governance Risk Reporting

About the role

As Manager, Governance, Risk & Reporting within Managed Services, you will oversee audit programs, manage vendor audits, lead reporting and analytics, and drive strategic decision-making.

Responsibilities

• Own and govern the end-to-end lifecycle of all Managed Services audit programs.
• Lead monthly, quarterly, and annual GRC reviews.
• Manage OEM and vendor MSP audit programs for various partners.
• Design and maintain executive dashboards and data pipelines.
• Extract insights from audit, compliance, and operational data.
• Align senior stakeholders towards strategic goals.
• Participate in corporate audit planning and evidence gathering.

Requirements

• Post-secondary degree or diploma in Business, Information Technology, or a related field.
• 10+ years of IT or professional services experience, with senior leadership in audit management, governance, or program delivery.
• PMP®, PgMP®, or equivalent certification.
• Membership in IIA or ISACA.
• Deep experience in audit governance, GRC frameworks, multi-vendor MSP audits, and evidence management.
• Proficiency with enterprise BI tools and ServiceNow PPM, Jira, or similar platforms.
• Exceptional written and verbal communication skills.
• Process improvement, data analytics, and project management skills.

Qualifications

• People leadership and/or management experience considered an asset.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Experience with AI-enabled automation and workflow improvements.

Benefits

• Comprehensive and competitive benefits package including health and wellbeing, financial benefits, paid time off, and additional perks.

Pay

A reasonable estimate of the current base pay range for this position is $116,800 to $146,000 annually + 14% as target incentives. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification.

Schedule

Softchoice offers flexible work arrangements to suit individual needs.

Why Work Here?

• High-performing culture and commitment to success for customers and team members.
• Inclusive culture and equal opportunity employment.
• Competitive benefits and employee discount program.
• Recognition as a Great Place to Work for 20 consecutive years.
• Opportunities for professional growth and development.