Manager, Governance Risk Reporting

About the Opportunity

The Manager, Governance Risk Reporting leads governance, risk, and compliance (GRC) program integrity and oversees reporting and data analytics within Managed Services. This role supports revenue protection, risk management, vendor compliance, and executive decision-making by developing scalable governance, audit, and analytics capabilities.

Responsibilities

• Oversee the full lifecycle of Managed Services audit programs, including planning, execution, evidence management, remediation tracking, and closure.
• Lead regular GRC reviews and maintain audit calendars, accountability frameworks, and risk escalation procedures.
• Manage audit programs for vendor partners such as Microsoft, Cisco, Google, VMware, AWS, and Lenovo.
• Design and maintain executive dashboards, KPI tracking, and data pipelines for audit and operational visibility.
• Translate audit and compliance data into strategic insights for senior leadership.
• Prioritize audit workstreams to protect revenue and quantify the financial impact of compliance.
• Publish audit schedules, program costs, and risk frameworks to stakeholders.
• Collaborate with Business Intelligence, Finance, and Operations to integrate audit data into organizational reporting.
• Implement automation and workflow improvements using AI to streamline audit processes.
• Maintain up-to-date intranet content related to audit health and status.
• Lead and influence cross-functional teams across Services, Business Development, Sales, Pre-Sales, and Solution Development.
• Participate in corporate audit planning and evidence gathering for ISO, SOC, BPML, BCP, and DR.

Requirements

• Post-secondary degree or diploma in Business, Information Technology, or a related field.
• 10+ years of IT or professional services experience, including senior-level responsibility in audit management or governance.
• PMP®, PgMP®, or equivalent program/project management certification.
• Membership in IIA or ISACA preferred.
• Extensive experience with audit governance, GRC frameworks, MSP audits, and evidence management.
• Proficiency with enterprise BI tools such as Power BI for executive dashboards.
• Experience with ServiceNow PPM, Jira, or similar platforms.
• Strong written and verbal communication skills.
• Strong process improvement, data analytics, and project management skills.
• People leadership or management experience preferred.

Pay

• Estimated base pay range in Texas and Illinois: $116,800–$146,000 annually, plus 14% target incentives.
• Estimated base pay range in Florida and Colorado: $110,960–$138,700 annually, plus 14% target incentives.
• Actual salary varies based on location, experience, skills, education, and certifications.