Manager, Governance Risk Reporting

About the role

As Manager, Governance, Risk & Reporting within Managed Services, you will oversee audit programs, manage vendor audits, lead reporting and analytics, and drive strategic decision-making.

Responsibilities

• Own and govern the end-to-end lifecycle of all Managed Services audit programs
• Lead monthly, quarterly, and annual GRC reviews
• Manage OEM and vendor MSP audit programs for major vendors
• Design and maintain executive dashboards and data pipelines
• Extract insights from audit, compliance, and operational data
• Align senior stakeholders towards strategic goals
• Implement AI-enabled automation and workflow improvements
• Lead cross-functional teams and influence stakeholders

Requirements

• Post-secondary degree or diploma in Business, Information Technology, or a related field
• 10+ years of IT or professional services experience, with senior leadership in audit management, governance, or program delivery
• PMP®, PgMP®, or equivalent certification
• Deep experience in audit governance, GRC frameworks, multi-vendor MSP audits, and evidence management
• Proficiency with enterprise BI tools and ServiceNow PPM
• Exceptional written and verbal communication skills
• Process improvement, data analytics, and project management skills

Qualifications

• Membership in the Institute of Internal Auditors (IIA) or ISACA preferred
• People leadership and/or management experience considered an asset

Skills

• Strategic thinking and decision-making
• Project management
• Data analysis and interpretation
• Vendor management
• Communication and stakeholder engagement

Benefits

• Comprehensive benefits package including health and wellbeing, financial benefits, paid time off, and additional perks
• Flexible work arrangements
• Recognition as a Great Place to Work for 20 consecutive years
• Inclusive culture and equal opportunity employment

Pay

A reasonable estimate of the current base pay range for this position varies by location, ranging from $116,800 to $146,000 annually in Texas and Illinois, and $110,960 to $138,700 annually in Florida and Colorado, with 14% as target incentives.

Schedule

Remote work is available.