Manager, Global Facilities
Verra Mobility · Mesa, AZ · 2 wk ago
ManagementFull-time
Key Responsibilities
- Oversee day-to-day operations across 80–100 global facilities, ensuring safety, reliability, and consistent service delivery.
- Establish and implement global standards for maintenance, workplace services, and operational performance.
- Manage preventive and corrective maintenance programs in compliance with local regulations and corporate policies.
- Maintain critical building systems (HVAC, electrical, plumbing, life safety, and access control) to ensure operational uptime.
- Establish and lead a Facilities framework, standardizing project delivery, governance, and reporting across global sites.
- Develop and maintain key project artifacts including Project Charters, Work Breakdown Structures (WBS), schedules, and governance models.
- Lead stakeholder management across Facilities, IT, Security, and executive leadership to align infrastructure initiatives with business strategy.
- Drive a transition to a project-governed operating model, ensuring consistency, scalability, and accountability in delivery.
- Oversee the full lifecycle of global capital improvement projects (CIP), including site builds, relocations, expansions, and decommissioning.
- Ensure all initiatives are delivered within the triple constraint: scope, schedule, and budget.
- Manage schedule baselines, critical path analysis, and project execution across multiple concurrent initiatives.
- Lead change management processes to address evolving business requirements during project execution.
- Partner with IT and Security on infrastructure deployments including network upgrades, access control, and smart building technologies.
- Partner with divisional leaders to drive space planning, occupancy management, and workplace optimization strategies across a diverse global portfolio.
- Execute structured project delivery for relocations, consolidations, and expansions.
- Lead global procurement efforts, including RFP development, vendor selection, and contract negotiation.
- Manage vendor performance through defined SLAs, KPIs, and quality metrics.
- Drive cost optimization through strategic sourcing, vendor consolidation, and performance management.
- Maintain a global risk register for facilities operations and infrastructure projects, identifying and mitigating risks to business continuity.
- Ensure compliance with all regulatory, environmental, and safety requirements across multiple jurisdictions.
- Partner with EHS, Security, and HR on safety programs, emergency preparedness, and incident response.
- Support business continuity planning through proactive risk identification and mitigation strategies.
- Develop and manage annual operational and capital budgets for the global facilities portfolio.
- Track project and portfolio financial performance, ensuring alignment with business objectives.
- Provide structured reporting, including status updates, risk tracking, and executive dashboards.
- Lead a distributed team of facilities professionals, vendors, and project stakeholders across regions.
- Serve as a key liaison between Facilities, IT, Finance, HR, and executive leadership.
- Foster a culture of operational excellence, project discipline, and continuous improvement.
- Deliver high-quality workplace environments that enhance employee experience and productivity.
Qualifications
- 7–10 years of experience in Facilities Management, Corporate Real Estate, Infrastructure Delivery, or Project Management in a global or multi-site environment.
- Proven experience managing large-scale portfolios (50+ sites) and delivering multi-million-dollar capital projects.
- Project Management Professional (PMP) certification preferred/strongly desired.
- Demonstrated expertise in project governance and cross-functional program delivery.
- Strong knowledge of building systems, facilities operations, and workplace environments.
- Experience partnering with IT and Security on infrastructure-related initiatives.
- Strong financial acumen, including budgeting, forecasting, and cost optimization.
- Excellent communication, stakeholder management, and leadership skills.
- Certifications such as IFMA (CFM/FMP) or BOMA RPA are a plus.