Manager, Gift Processor

Key Responsibilities

• Process all donor contributions, including cash, checks, credit card gifts, ACH transactions, stock gifts, planned gifts, and online donations.
• Enter gifts accurately into the donor database/CRM.
• Verify gift designations and donor information.
• Ensure timely processing of gifts according to organizational policies and procedures.
• Maintain accurate donor records and constituent information.
• Update donor contact information and demographic data.
• Merge duplicate records and perform routine data quality audits.
• Ensure compliance with data governance standards.
• Reconcile gift records with accounting and finance reports.
• Prepare daily, weekly, and monthly gift processing reports.
• Aid in audits and documentation requests.
• Monitor and resolve discrepancies between fundraising and financial systems.
• Produce fundraising reports and donor giving summaries.
• Support campaign tracking and donor segmentation efforts.
• Aid in data exports and list generation for fundraising initiatives.

Requirements For Success

• Associate’s or Bachelor’s degree preferred.
• Equivalent experience in nonprofit administration, finance, or database management may be considered.
• 1–3 years of experience in gift processing, fundraising operations, data entry, accounting, or administrative support.
• Experience with nonprofit CRM systems preferred.
• Proficiency with donor databases.
• Microsoft Excel skills.
• Ability to perform data reconciliation and reporting.
• Exceptional attention to detail and accuracy.
• Strong organizational and time-management skills.
• Ability to handle confidential information with discretion.
• Effective written and verbal communication skills.
• Customer-service orientation toward donors and internal stakeholders.
• Ability to work independently and manage multiple deadlines.

Pay

The base pay range for this position at the beginning of employment is expected to be between $75,000 and $85,000/year. The actual base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience.

Benefits

• Eligibility for discretionary bonuses.
• Variety of insurance options, including medical, dental, vision, hearing, life, accidental death and dismemberment, short-term and long-term disability, and business travel accident insurance.
• Identity protection program.
• Employee assistance program.
• Financial and retirement savings benefits including the PBS Retirement Plan 403(b).
• Paid time off (17 days per year), paid sick time benefits (12 days per year), paid parental leave (60 days / 12 weeks ), and paid holidays (12 days per year).