Manager, General Maintenance

About the role

The Manager, General Maintenance position at Duke University is responsible for overseeing and coordinating facilities management services for the campus community. This role also involves developing and implementing processes for accurate and timely work distribution to staff, ensuring compliance with work processes and key metrics, and managing personnel actions.

Responsibilities

• Manage, supervise, and coordinate facilities management services for the Campus community
• Develop and implement processes for accurate and timely work distribution to staff
• Ensure day-to-day compliance with work processes and key metrics
• Evaluate work output for quality, efficiency, and timeliness, identifying opportunities for continuous improvement
• Prepare regular reports and analyses to monitor progress, identify unfavorable trends, and offer strategic recommendations
• Aid in determining fiscal requirements and preparing the departmental budget
• Maintain regular communication and positive relationships with faculty and staff from various University departments
• Participate in Facilities Management Department (FMD) emergency preparedness planning and emergency response activities as required
• Manage personnel actions, including hiring, merit recommendations, promotions, disciplinary actions, transfers, and vacation schedules
• Train employees in proper processes and procedures, addressing deficiencies through effective training methods
• Evaluate and make recommendations concerning equipment, tools, and processes to improve operating efficiency and workplace safety
• Perform other related duties as assigned by Department leadership

Requirements

• Education: Requires a 2-Year Facilities Management related degree. Generally requires a license, where applicable.
• Experience: Requires eight years direct facilities management operations experience. Minimum three (3) years supervisory experience OR AN EQUIVAENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Qualifications

• Knowledge: Manage, supervise, and coordinate facilities management services for the Campus community
• Skills: Develop and implement processes for accurate and timely work distribution to staff
• Abilities: Ensure day-to-day compliance with work processes and key metrics
• Reports and analyses: Prepare reports and analyses to monitor progress, identify unfavorable trends, and offer strategic recommendations
• Fiscal requirements: Assist in determining fiscal requirements and preparing departmental budgets
• Expenditures: Monitor, verify, and reconcile expenditures of budgeted funds in compliance with University policies and procedures
• Relationships: Develop strong working relationships with Union leadership and staff (where applicable)
• Communication: Maintain effective communication and positive working relationships with faculty and staff across University departments
• Emergency preparedness: Participate in emergency preparedness planning and emergency response activities as required
• Personnel actions: Manage personnel actions, including hiring, promotions, disciplinary actions, transfers, and scheduling
• Training: Train employees in proper processes and procedures and address performance gaps through effective training
• Equipment evaluation: Evaluate equipment, tools, and processes to improve efficiency and workplace safety

Benefits

Duke University offers an annual base salary range for this position as USD $62,694.00 to USD $107,633.00. The university considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Pay

The anticipated pay range for this position is USD $62,694.00 to USD $107,633.00.

Schedule

The schedule for this position is not specified.