Manager - Front Desk

About the role

As the Manager, Front Desk at Eden Resort & Suites, you'll play a vital role in shaping our guest experience, leading with enthusiasm and dedication.

Responsibilities

• Guide the Front Office team, ensuring daily operations run smoothly.
• Swiftly address any concerns to ensure guest satisfaction.
• Maintain open communication with all departments to reinforce our service culture.
• Create an engaging environment where everyone feels valued and supported.

Requirements

• Proven leadership skills and experience in a hospitality management role.
• Excellent interpersonal and communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Strong organizational and time management skills.
• Experience with hotel software systems.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum 5 years of relevant experience in a hotel management setting.
• Hotel management certification preferred.

Skills

• Customer service orientation.
• Problem-solving and decision-making abilities.
• Team leadership and motivational skills.
• Attention to detail and accuracy.

Benefits

Comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

$62,000 - $70,000 yearly DOE

Schedule

Flexible schedule to accommodate the needs of the position and the resort.