Front Desk Manager

Responsibilities

• Carry out all daily shift operations of the Front Office department.
• Provide leadership, training, and shift flow management while coaching front desk agents and supervisors.
• Create proactive hiring plans and assist in hourly interviews.
• Provide the highest quality of service to guests and ensure associates do the same, serving as an ambassador of our establishment.
• Perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling, and more.

Requirements

• Prior leadership or supervisory experience; experience with a specific brand hotel or upscale property is a plus.
• A passion for service with a positive, can-do attitude.
• A desire to develop and coach associates while creating an environment for your team to thrive.
• Ability to creatively problem-solve, execute strategies, and deliver results.

Qualifications

Medical, Dental, and Vision insurance (starting Day 1)
Paid Parental Leave
Vacation/Paid Time Off (PTO) with rollover
401(k) with company match
Life Insurance and Disability Insurance
DailyPay option
Complimentary wellness tools
Unlimited referral bonuses
Leadership development and tuition reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences

Benefits

Medical, Dental, and Vision insurance (starting Day 1)
Paid Parental Leave
Vacation/Paid Time Off (PTO) with rollover
401(k) with company match
Life Insurance and Disability Insurance

Schedule

Not specified

Pay

Not specified