Manager, Flow Cytometry Instrument

Responsibilities

• Lead in the pre-sales and sales activities to properly promote the Company’s Flow Cytometry portfolio of products to ensure financial targets are achieved.
• Participate and be able to present in trainings and trade shows, seminars and workshops as needed.
• Administer a designated sales territory with the support of corporate and field members to achieve the annual sales objectives established by the National Sales Director.
• Formulate and implement a detailed Territory Plan, along with appropriate sales strategies outlining the use of all available resources.
• Execute all stages of the sales process including prospecting, qualifying, development, demonstration, proposal presentation, negotiation and closing.
• Prepare all necessary documentation to process the purchase orders and contracts received from the customer’s laboratory, purchasing or materials management.
• Present and promote all Sysmex product lines to position our product’s technological superiority, feature and benefits over our competitors.
• Administer the proper and responsible use of the company assets and operate within the company guidelines.
• Maintain proper records of customer interactions (sales and support) using the appropriate Company tools (CRM).

Qualifications

• Bachelor’s degree or 5-7 years of experience in flow cytometry, immunology, cell biology or related pathology discipline.
• Bachelor’s degree with a specialization in life sciences preferred.
• 5-7 years of sales experience, with success in new product launches (preferably life sciences and/or diagnostics).
• Excellent command of English, both verbal and written.
• General computer knowledge in a Windows environment is required.
• Basic knowledge of LIS systems and interfacing principles desirable.
• Adult teaching skills and experience preferred.
• Demonstrated ability to explain in simple and understandable terms complex technical information associated with Sysmex instruments and reagents.
• Outstanding listening and learning skills, patience and understanding.
• Flexibility in front of challenging situations.
• Demonstrated presentation and influence skills.
• Team orientation; demonstrated facilitation skills.
• Maintaining stable performance under project timelines.
• Take initiative to make changes to improve how work is done, focus on process improvement; promote customer satisfaction; support sales objectives and organizational directives; provide data to the organization on customer use/preferences leading to customer driven design/customer usability.