Manager, Fleet Safety

Responsibilities

• Emergency Preparedness Program Maintenance & Implementation: Manage the implementation, maintenance, and continuous improvement of Emergency Response Plans (ERP), Emergency Duty Instructions (EDI), Evacuation Plans, assignment files, Emergency Towing Booklets, and associated emergency preparedness documentation across the Holland America Line and Seabourn fleets. Ensure emergency preparedness documentation remains accurate, current, and aligned with applicable international regulations, company standards, operational requirements, and vessel-specific configurations. Collaborate with shipboard and shoreside stakeholders to support the effective implementation of emergency preparedness programs and ensure consistency across the fleet. Conduct periodic reviews of emergency documentation and identify opportunities for process improvement, standardization, and operational efficiency. Support vessel modifications, organizational changes, regulatory updates, and operational initiatives by coordinating required documentation revisions and implementation activities. Monitor program effectiveness through audits, drills, inspections, and operational feedback, ensuring continuous improvement of fleet emergency preparedness capabilities.
• Emergency Training, Crew Readiness & Electronic Muster Program Management: Lead the administration, implementation, and continuous improvement of fleet emergency preparedness training programs and crew readiness initiatives. Serve as the primary owner of the EZ Muster program, including system governance, implementation support, performance monitoring, issue resolution coordination, user adoption, and continuous improvement activities across the Holland America Line and Seabourn fleets. Engage with shipboard and shoreside stakeholders to ensure the system remains effective, reliable, and aligned with operational and regulatory requirements. Support the administration and utilization of SkillGrader and other emergency preparedness systems used to assess crew competency and emergency response performance. Analyze training data, drill outcomes, audit findings, and operational feedback to identify trends, performance gaps, and opportunities for improvement. Partner with shipboard Training Officers, operational leaders, and subject matter experts to ensure training programs remain standardized, effective, and responsive to evolving operational risks. Support the implementation of new emergency preparedness tools, technologies, and training methodologies designed to strengthen crew readiness and emergency response capabilities. Promote a culture of preparedness through ongoing monitoring, communication, performance evaluation, and continuous improvement initiatives across the fleet.
• Safety Audit, Compliance & Corrective Action Management: Manage fleet-wide safety audit readiness, compliance monitoring, and assurance activities across Holland America Line and Seabourn. Review findings from internal audits, external audits, Flag State inspections, Class observations, Operational Safety Assessments (OSA), Emergency Management Reviews (EMR), and other safety assurance activities to identify recurring deficiencies, emerging risks, and opportunities for improvement. Monitor the development, implementation, and effectiveness of corrective and preventive actions arising from audits, inspections, investigations, and safety reviews. Conduct quality reviews of corrective action plans, risk assessments, and supporting documentation to ensure consistency, completeness, and alignment with company standards and regulatory requirements. Develop safety performance reports, audit trend analyses, and compliance metrics to support leadership decision-making and continuous improvement initiatives. Collaborate with shipboard and shoreside stakeholders to strengthen compliance performance, improve audit outcomes, and promote a culture of accountability and continuous improvement throughout the fleet.
• Fleet Safety Projects & Continuous Improvement: Lead Fleet Safety projects and strategic initiatives designed to improve safety performance, regulatory compliance, operational effectiveness, and risk reduction across the fleet. Manage project plans, stakeholder engagement, implementation activities, communications, timelines, deliverables, and performance tracking for assigned initiatives. Support the development and implementation of safety improvement programs including Safety by Design initiatives, audit improvement plans, procedural enhancements, technology implementations, system upgrades, and fleet-wide safety campaigns. Facilitate collaboration between shipboard and shoreside stakeholders to ensure successful project execution and long-term sustainability of implemented solutions. Identify opportunities to improve existing safety processes and drive continuous improvement through innovation, standardization, and best practice sharing.
• Risk Assessment Governance & Operational Safety Support: Support the continuous improvement of fleet risk management processes through the review and evaluation of shipboard risk assessments, investigations, operational safety programs, and dry dock safety activities. Conduct quality reviews of risk assessments to ensure hazards, controls, and mitigation measures are appropriately identified, evaluated, and documented in accordance with company standards. Analyze trends identified through audits, incidents, observations, investigations, and operational feedback to identify opportunities for enhanced risk management and safety performance. Collaborate with shipboard and shoreside stakeholders to strengthen risk assessment methodologies, promote consistency, and share lessons learned across the fleet. Support dry dock safety management activities through participation in planning reviews, post-project evaluations, corrective action reviews, and safety performance assessments. Contribute to the development of practical solutions that reduce risk exposure and strengthen operational safety performance throughout the organization.

Qualifications

• Bachelor's degree in a relevant field (e.g., Safety Management, Maritime Studies, Engineering, etc.)
• Minimum of 5 years of experience in maritime safety, emergency preparedness, or related field
• Proven track record of successfully implementing and maintaining emergency preparedness programs
• Strong knowledge of international maritime regulations and industry standards
• Experience with electronic muster systems and training management software
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
• Ability to manage multiple projects simultaneously and meet strict deadlines
• Proficiency in Microsoft Office Suite and familiarity with project management tools