Manager - Field Service

Responsibilities

• Supervises, coordinates, or schedules activities of the field service staff
• Directs achievement of performance objectives related to productivity, quality, service, and safety
• Maintains positive employee relations and morale while enforcing discipline as required
• Maintains inventory assets of the company and ensures overall inventory accuracy above 99.5%
• Fosters an environment of continuous improvement in all aspects of the operation
• Implements cost reduction initiatives where necessary
• Travels to customer’s site as needed for equipment start-up, customer training, service issues, problem trouble shooting, and related service issues
• Develops best practices and standard tools to improve operational efficiency

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree preferred
• Licenses/Certificates/Designations – Forklift required; OSHA 10 and OSHA 30 preferred
• 5 years required of heavy equipment operation (forklift certified)
• 5 years required of supervision experience in a construction environment
• Strong knowledge of inventory control processes
• Knowledge of electrical, construction, or mechanical products
• Strong time management skills
• Strong communication and interpersonal skills
• Basic computer skills
• Able to understand and follow verbal and/or written instructions
• Able to operate hand and power tools and equipment
• Must be geographically mobile and willing to relocate based upon customer projects
• Able to anticipate and prepare for customer needs is preferred
• Able to adapt to changing situations and to perform multiple tasks simultaneously is preferred
• Able to travel up to 25%

About the Role

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect.

Pay & Benefits

$93,937 - $126,815 Annually
Compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.