Manager - Field Service

About the role

The Manager of Field Service (Cryogenic) at Airgas is responsible for overseeing and supporting cryogenic project installations, guiding and developing the cryogenic staff, and maintaining safety. The role involves strategic stewardship of installations, maintenance, and repair of cryogenic systems, collaborating with the field sales team, and managing customer operational issues.

Responsibilities

• Builds, supports, trains, and develops cryogenic staff.
• Nurtures and supports the continuous learning and knowledge maintenance of the Cryogenic Technicians.
• Stewards all assets, manpower, and vendor relationships associated with the equipment and services needed to support the Region’s bulk and micro bulk business.
• Responds to customer operational issues and evaluates customer's Bulk processes providing needed training for improvement/optimization.
• Guides and/or facilitates the scheduling of installations at customer sites and Airgas facilities.
• Collaboratively creates and shares schematics/layouts based on site surveys and cost estimates for tank installations planning for all resource and equipment needs.
• Led the successful realization of the schematics including the development of process flow and piping & instrumentation diagrams (P&ID).
• Provides strategic guidance on cryogenic system installs, removals, and service work as needed.
• Ensures the health of cryogenic system preventive maintenance scheduling and completion.
• Requests painting of field assets as requested / required.
• Dedicated to meeting all safety standards and initiatives regarding the installation and service of cryogenic systems complying with company guidelines and procedures as well as government regulations.

Requirements

• HS Diploma or GED
• 5+ years of technical experience in the industrial operations management to include demonstrated experience working in a leadership position.
• Intermediate knowledge of Microsoft Office applications (Word, Excel, and Outlook).
• Strong analytical skills and a thorough understanding of how to leverage metrics and related tools to improve production efficiency and effectiveness.
• Mechanical aptitude.
• Excellent oral and written communication skills.
• Ability to work with a wide variety of people with different personalities and backgrounds.
• Ability to develop, read, and comprehend complex schematics.
• Ability to work flexible schedule to meet management requirements and customer expectations.
• Demonstrated math skills to include the ability to add, subtract, multiply, and divide in all units of measure using whole numbers, fractions and decimals.
• Demonstrated dedication to product quality and customer satisfaction.
• Must be able to safely drive a forklift.

Qualifications

• Bachelor’s degree in Engineering, Chemistry or science related degree field (preferred)
• Prior industry experience in gas, compressed/welding gases, or related industrial setting and/or prior cryogenic maintenance and installation experience (preferred)

Skills

• Leadership and management skills
• Technical expertise in cryogenic systems
• Project management and scheduling skills
• Communication and interpersonal skills
• Problem-solving and analytical skills
• Computer proficiency (Microsoft Office)

Benefits

• Comprehensive family benefits package including medical, dental, vision, life, AD&D, and disability insurance.
• Support for parents with up to 14-week paid child birth benefits.
• Future security with a 401(k) Retirement Plan with company match, tuition assistance, paid holidays, vacation, and sick time.
• Early access to benefits after 30 days of employment.

Pay

Competitive compensation package with additional benefits including medical, dental, vision, life, AD&D, and disability insurance, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Schedule

Flexible schedule to meet management requirements and customer expectations.

Location

Marinette, WI

Contact

To apply, please email: carolyn.harris@airliquide.com