Manager - Field Human Resources
Position Summary
This position is for EPES Transport, LLC., a division of Penske Logistics, based in Greensboro, North Carolina. The Field Human Resources Manager position is a key member of the Operations and HR team, and the purpose of the role is to lead HR initiatives, protocols, and policies within a defined operational territory related to Talent Development and Onboarding, Retention, Leadership Skill Building, Workforce Planning, Compliance, and Associate Relations. A primary focus of this role is to positively impact all aspects of the talent management system across all locations within the defined territory.
Major Responsibilities
Associate Experience, Engagement, and Retention: Lead local associate experience and retention efforts through the implementation of enterprise programs including new associate orientation and onboarding, global associate engagement surveys, local appreciation, and recognition events, etc. Identify and design solutions to address local retention challenges. Support the D&I efforts and encourage managers to foster an inclusive work environment.
Workforce Planning and Talent Acquisition: Supports recruiting team in resolving issues around requisition accuracy, approval chains, and manager responsiveness. Takes an active role in supporting recruiting activity and partners with the recruiting team to advise them on opportunities to access local diverse recruiting sources. Proposes appropriate staffing levels based on analysis of growth trends. Collaborates on leadership recruiting needs and participates in the selection process for critical roles to identify the best-qualified candidates. Partner with Sr. HR Director in start-up activities for new business and assists in the transition through orientation and onboarding activities.
Associate and Leader Skill Development: Maintains oversight of associate performance and ensures that development plans for those associates are in place. Supports new leaders as through critical HR processes needed to effectively manage and lead people. Oversees process for annual talent review and succession plan process and leverages Leadership Development tools to ensure that associates receive the appropriate functional training.
Training and Development: Communicates and reinforces with management training and development as needed, including performance management, selection skills, safety, workplace violence, harassment in the workplace, equal opportunity, wage and hour laws, diversity & inclusion, leadership, and other focus topics.
Associate & Labor Relations and Performance Management: Partners with Sr. HR Director, HR Director (as needed), Legal (as needed), and Labor Representative (as needed) in conducting regular location assessments and coach management on the proper interpretation and execution of policies, programs, procedures, and collective bargaining agreements. Investigates associate complaints and works with managers/legal/labor relations/security, as appropriate, to respond and resolve. Actively engages management team in performance management process utilizing training tools, coaching, and corrective counseling procedures.
Human Capital Analytics: Provide operations leaders with relevant and meaningful HR metrics and analytics to help guide business decisions at the local level. This includes regular review and analysis of turnover, retention, LOA, exit interview data, etc.
Compliance: Regularly analyzes associate data, and scans for correct information, compensation parity (Equal Pay Act), FLSA compliance, consistent practices according to Penske policy, etc. Facilitates resolution of payroll issues in a timely manner, taking steps to avoid similar issues in the future.
Qualifications
- Bachelor's degree required
- 3+ years’ experience in Staffing, Human Resources, or a related field is required, relevant experience will be considered
- Professional certification in SHRM or HRCI is preferred
- Strong knowledge of HR functions and employment law
- Ability to work well independently and complete tasks with minimal supervision; strong sense of urgency
- Detail-oriented with strong organizational and documentation skills
- Adaptable quick learner with the ability to pick up the company's systems and processes quickly
- Willingness to travel 50% overnight travel required
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history), and drug screening are required
Physical Requirements
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About EPES Transport
Epess Transport, a Penske Logistics company, delivers dependable truckload transportation services with a strong presence in the Southeast, Mid-Atlantic, Northeast, and Midwest. We offer: Dedicated Truckload Capacity, Drayage Services, Shuttle Operations, General Truckload Services, and Yard Switching Operations. With terminals in NC, VA, GA, TN, and TX, and 24/7 satellite shipment tracking, we provide reliable coverage and visibility across major U.S. markets.