Manager Enterprise New Employee Experience Development

About the Role

The Manager, Enterprise New Employee Experience & Development is responsible for designing, transforming, and leading Ashley Furniture's enterprise-wide onboarding and new employee experience strategy. This leader will create a best-in-class onboarding experience that accelerates new hire productivity, strengthens engagement, reinforces Ashley's culture and values, and improves retention across a geographically dispersed workforce. This role owns the complete new employee journey—from pre-boarding through the first year of employment—ensuring every employee experiences a consistent, engaging, and high-quality transition into Ashley.

Operating at the intersection of Learning & Development, Talent Management, Human Resources, and Business Operations, this leader partners with executive leadership, HR, Talent Acquisition, Operations, and business leaders to ensure onboarding drives measurable business results. Following successful implementation of the enterprise onboarding strategy, this role will expand to support Leadership Development and Professional Development initiatives that prepare employees for long-term career growth within Ashley.

Work Environment

This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours.

Responsibilities

• Design, transform, and lead Ashley Furniture's enterprise-wide onboarding and new employee experience strategy.
• Create a best-in-class onboarding experience to accelerate new hire productivity and strengthen engagement.
• Reinforce Ashley's culture and values through the onboarding process.
• Improve retention across a geographically dispersed workforce.
• Own the complete new employee journey from pre-boarding through the first year of employment.
• Partner with executive leadership, HR, Talent Acquisition, Operations, and business leaders to drive measurable business results.
• Expand role to support Leadership Development and Professional Development initiatives post-implementation of the onboarding strategy.

Core Values

• Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.
• Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.
• Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.
• Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.
• Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.
• Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.
• Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.

Benefits

• Health, Dental, Vision, Employee Assistance Program
• Paid Time Off; increases with years of service
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Tuition Assistance
• Ashley Wellness Centers (location specific)
• 401(k) and Profit Sharing
• Life Insurance

Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.