Manager of Employee Experience

Ensign College, founded in 1886 and sponsored by The Church of Jesus Christ of Latter-day Saints, educates approximately 2,200 students each year from 43 U.S. states and over 30 countries. The college focuses on preparing students to be job-ready within one to two years through in-demand professional certificates and associate and 3-year bachelor’s degrees. Located in downtown Salt Lake City, Ensign College enables students to earn a working wage while continuing their education. The institution supports students in achieving self-reliance in a Christ-centered environment, emphasizing both professional competence and ethical development.

Responsibilities

• Professional Development & Talent Development
  • Develop, coordinate, and administer comprehensive professional development programs that support employee growth and career advancement.
  • Identify organizational learning needs and implement talent enhancement initiatives within institutional goals.
  • Collaborate with department leaders to create development opportunities that strengthen employee competencies and skills.
  • Promote use of career management strategies within Workday (e.g., Skills Cloud, Career profiles, etc.).
  • Facilitate workforce and succession planning initiatives, including identifying critical positions, assessing talent readiness, and supporting leadership development pipelines.
  • Partner with department leaders to identify high-potential employees and create development plans that prepare employees for future opportunities.
• Employee Training & Learning Management
  • Plan, coordinate, and oversee all employee training programs, including new employee training, annual required training, professional skills development, lunch and learns, and continuing education.
  • Facilitate employee training and development by communicating concepts clearly, engaging learners effectively, and presenting training materials with professionalism and confidence.
  • Manage and maintain learning management resources (Workday Learning, LinkedIn Learning, etc.).
  • Coordinate with outside training partners for visiting trainers sponsored by Human Resources.
  • Evaluate training effectiveness and recommend improvements based on employee feedback, performance metrics, and organizational needs.
  • Ensure training programs support CES and Ensign’s mission, strategic priorities, and regulatory requirements.
• Leadership Development & Supervisor Support
  • Organize and facilitate employee leadership training programs (Leadership Pattern Journey).
  • Design and facilitate leadership development programs for emerging and current leaders.
  • Develop and coordinate supervisor training focused on management effectiveness, communication, employee relations, coaching, and performance management.
  • Serve as a resource to supervisors by providing guidance, tools, and support related to employee development, corrective action, and workplace engagement.
  • Partner with those in supervisory roles to determine training needs for their team members.
• Employee Experience & Engagement
  • Develop initiatives that enhance employee engagement, workplace culture, recognition, and organizational connection.
  • Coordinate employee service opportunities, volunteer programs, and community engagement activities.
  • Plan and implement programs that promote employee wellness and a healthy workplace/personal balance.
  • Assess employee engagement needs and recommend strategies to improve employee satisfaction and retention (Engagement surveys, pulse surveys, and culture evaluations).
• Campus-Wide Events & Calendar Management
  • Collaborate with the HR team to plan, coordinate, and execute campus-wide employee events, celebrations, recognition programs, and Human Resources-sponsored events.
  • Manage event logistics, including scheduling, facilities coordination, vendor relations, communications, budgeting, and participant support.
  • Serve as coordinator of the campus calendar, ensuring alignment, communication, and effective scheduling of institutional events and training activities.
  • Serve on the campus events committee.
  • Collaborate with departments across campus to maximize participation and avoid scheduling conflicts.
• Human Resources Support & Policy Implementation
  • Support the implementation and communication of Human Resources policies, procedures, and initiatives.
  • Assist with the development and delivery of training related to HR policies, workplace expectations, and organizational practices.
  • Promote understanding of institutional policies and contribute to a culture of compliance and accountability.
  • Assist with Human Resource functions and responsibilities with team members as assigned.
• Student Employee Supervision & Mentoring
  • Supervise and provide support to Human Resources student employees as assigned.
  • Oversee the HR student employee mentoring program.
  • Recommend and implement improvements to student employee guidelines and processes that enhance employee effectiveness and engagement.

Skills

• Demonstrates exceptional communication skills in training and developing employees, delivering instructional materials effectively and professionally.
• Ability to organize and conduct training events and functions as a resource for other trainers.
• Proficiency in the use of learning management systems and identifying resources for continued learning.
• Proficiency in the use of technology related to Human Resource Information Systems and the Microsoft Office Suite of programs.
• Ability to independently initiate and effectively complete various processes and procedures.
• Ability to collect, sort, analyze, and present data related to professional development efforts.
• Proficient knowledge of all human resources related policies, procedures, and processes.
• Effective competency in both written and oral communication.
• Ability to recognize, analyze, and develop innovative solutions to problems.

Qualifications

• Bachelor’s degree in a related field and three years of relevant experience; OR Associate's degree in a related field and five years of relevant experience.
• Certification is preferred but not required (SHRM-CP, SHRM-SCP, aPHR, PHR, SPHR, APTD, CPTD).
• One year’s experience in employee engagement, performance improvement, talent development, corporate training and/or human resource management is preferred.
• Proficiency in Microsoft Word and Excel.
• Experience using HRIS systems (Workday is preferred).

Requirements

• Membership in The Church of Jesus Christ of Latter-day Saints.
• Worthiness to hold and be worthy to hold a current temple recommend.
• Receive clearance from the Church Educational System Ecclesiastical Clearance Office.
• Strict adherence to company policies and procedures.
• Commitment to bring about the purposes of Ensign College.
• Reside in Utah and be able to work in person at our downtown Salt Lake City campus.