Manager, Employee Experience & Workplace Operations

Job Description

Develop and execute the annual regional Employee Experience strategy and operational work plan, aligned with global priorities
Lead a team of Community Specialists and Facilities Coordinators across WH locations
Plan and deliver end-to-end employee events, programs, and initiatives — from regional all-hands to milestone celebrations and culture moments
Support the full employee lifecycle, including onboarding, life events, recognition, and offboarding
Partner with HR Business Partners and business stakeholders to foster a positive, engaged, and connected culture across a distributed region
Own the regional EX and facilities budget, including annual planning, forecasting, and cost management
Lead day-to-day facilities operations across WH offices, including building services, vendor management, and office infrastructure
Develop and enforce regional safety, health, and security standards in compliance with local regulations
Establish standardized processes and identify cost-saving opportunities without compromising service quality
Oversee regional Employee Services operations, including shipping and receiving, employee recognition programs, mobile phone administration, corporate card administration, workplace services, and other employee support programs.
Provide workplace utilization analysis and strategic recommendations to leadership regarding office footprint, facilities investments, and employee workplace needs.
Partner with Corporate Security to oversee physical security programs, office access controls, emergency preparedness, and workplace risk management across the region.

Qualifications

• 5+ years of experience in Employee Experience, Workplace Operations, or a combined role — ideally in a global high-tech company
• 2-5 years of people management experience
• Proven ability to manage end-to-end projects with multiple stakeholders and competing priorities
• Experience in facilities or workplace operations, including vendor management or office projects — an advantage
• Strong budget management skills: forecasting, tracking, and delivering within targets
• Excellent communicator — comfortable working across cultures, time zones, and organizational levels
• Creative, proactive, and solutions-oriented
• Fluent English (required); Spanish - an advantage
• Bachelor's degree in Business, HR, Operations Management, or a related field

Additional Information

Must be eligible to work in the United States without sponsorship from an employer now or in the future.
EOE M/F/Veterans/Disabled
The wage range for this position takes into consideration a variety of factors in determining your pay. We'll consider your location, experience, certifications, and other business and organizational needs.