Manager- Division Circulation

Responsibilities

• Create and share best practices.
• Develop and maintain accountability of metrics reporting related to home delivery service and single copy sales.
• Communicate expectations to independent delivery contractors.
• Perform distribution accuracy audits.
• Inform and negotiate the execution of new programs to independent delivery contractors.
• Manage and enforce independent agreements.
• Provide legendary service to all Home Delivery and Single Copy customers.
• Oversee early A.M. product distribution and manage communication between the depot operations and the Operation Department.
• Identify opportunities for process improvements.
• Motivate, negotiate, and maintain positive business relationships with independent contractors.
• Audit routes to ensure Audit Bureau of Circulation rules and guidelines are followed.
• Ensure all reported paid circulation is accurate and all products are distributed to their defined geographic territory.
• Manage in a fiscally responsible manner when submitting agreement recommendations and implementing cost containment measures such as route elimination and realignments.
• Develop and implement plans that support department objectives and initiatives.
• Evaluate contractor customer service measurements.
• Assist in the negotiation of contracts, implementation of new ideas to lower cost and increase circulation and customer service.
• Perform accuracy verification audits on newspapers, sections, and preprints.
• Sell Newsday and alternate products through relationship building and merchandising at Single Copy outlets.
• Oversee the delivery and positioning of promotional material at Single Copy outlets.
• Generate ideas for sales growth and monitor competitor's sales promotion/contests.
• Manage draws at Single Copy locations to maximize sales while minimizing returns and sell-outs.
• Oversee the weekly collections of Single Copy outlet account balances.
• Manage the relationship between the company’s goals and independent contractor’s business operations.

Requirements

• Bachelor’s degree and 4 years circulation experience or 7 years circulation experience with increasing responsibilities.
• Flexible with working early AM hours (2 a.m. start) including weekends and holidays as well as in a variety of settings (office, warehouse, on the road).
• Car, valid driver’s license, and clean driving record.
• Proven leadership, positive attitude, collaboration, motivational, interpersonal, and communication skills.
• Ability to work in a team environment as well as an individual contributor representing the needs and position of the company.
• Requires sense of urgency to challenge the status quo, take intelligent risks, and maintain a competitive spirit.
• Strong quantitative, analytical, and problem-solving abilities are a must.
• Ability to coach, motivate, and accomplish goals through others.
• Strong negotiating skills are a must.
• Ability to identify and execute sales and merchandising opportunities.
• Solid sales skills to increase circulation through retail locations.
• Solid business acumen with the ability to apply sound judgment.

Qualifications

• Knowledge of Microsoft Office Suite (Word, Excel) and the ability to work with proprietary or relational databases.

Physical Requirements

• Standing and walking for extended periods of time up to an entire shift.
• Push/pull up to 100 lbs and lift/carry/move objects, boxes or materials up to 50 lbs.
• Walking, standing, bending, stooping, kneeling, reaching, pushing, pulling, lifting, manual dexterity, grasping, seeing, conversing, hearing, and repetitive motions.
• Exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently.
• Physical demand requirements are at levels of those of medium work.
• Ability to read a variety of labels, files, manuals and informational documentation, directions, instructions, and methods and procedures.
• Valid driver’s license, clean driving record, and reliable means of transportation as occasional travel is required.

Benefits

• The annual salary range for this role is $85,000 - $88,000, commensurate with experience.