Manager Direct Warehouse Sales

About the role

Oversee the day-to-day operations of the Direct Warehouse Sales division which include a combination of Accounting, Sales, Merchandising, Customer Service, and Personnel Management experience.

Responsibilities

• Enforce all Southern Glazer's Wine and Spirits (SGWS) policies and guidelines as well as adhere to all alcohol beverage control laws and regulations
• Train and handle day to day supervision of store personnel in regards to cash, invoicing, customer service, and product knowledge, in addition to store appearance
• Develop in-store programs to increase sales volume
• Oversee monthly "priority" brands and displays at all locations
• Ensure correct pricing and placement of the product in the locations
• Work closely with suppliers to develop relationships and incentives
• Build, maintain, and nurture strong and productive business relationships
• Understand and make decisions on credit issues, product needs, and individualized service requirements of accounts
• Perform other work-related duties assigned by the Director and be assigned to different direct warehouse sales (DWS) locations as needed
• Sales, merchandising, customer service, accounting, and personnel management are all combined responsibilities of this role
• Perform other duties as assigned

Qualifications

• Bachelor's degree in Business or related discipline
• 8-10 years of experience in industry-related experience
• Understanding of basic accounting procedures
• Wine/Industry knowledge to include a basic understanding of distribution, wine varietals, and leading spirit categories
• Knowledge in balancing daily cash receipts
• Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner
• Demonstrates the ability to draw conclusions and inferences from data
• Proficiency using high mathematical concepts such as fractions, algebra, statistics, mathematical modeling, and, to some extent, calculus
• Proficiency using Microsoft Excel spreadsheets in creating pivot tables, develop charts, and formula