Manager, Direct Sales

Essential Duties and Responsibilities

• Lead and develop a high-performing sales team of 15+ Direct Sales Account Executives (DSAEs) and Account Managers (AMs) overseeing hiring, onboarding, training, and fostering continuous growth and performance.
• Meet and exceed monthly sales performance expectations for all sales channels.
• Monitor and evaluate sales performance reporting dashboards with BI team.
• Create and monitor lead and lag sales performance measurements.
• Build and execute processes and sales initiatives to increase customer penetration across the footprint.
• Facilitate the creation of e-learning, classroom sales training materials, and associated curriculum in tandem with Sales Trainer.
• Aid in building new order entry processes for sales team.
• Financial responsibilities include operational expense tracking, processing mileage reimbursements, payments to community event organizers, and others.
• Host community building events as new fiber areas are launched.
• Collaborate with the marketing team; offer strategy & communication, collateral material creation & distribution.
• Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for strategic and customer impact analysis.

Required Qualifications

• High school diploma or GED.
• Minimum four (4) years of Telecom industry experience.
• Minimum four (4) years of Sales Management experience.
• People management experience leading teams of 15 plus direct reports.
• Documented record of meeting and exceeding sales performance expectations.
• Excellent communication and customer service skills.
• High proficiency in MS Office products.
• Strong financial analysis and project management abilities.
• Certainty in making data-driven business recommendations.
• Analytical and problem-solving aptitude.
• Must have reliable transportation and willing to travel as needed.
• Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.

Preferred Qualifications

• Bachelor's degree in related field.
• Knowledge, Skills, and Abilities: Ability to work independently and apply sound judgment and reasoning skills to a variety of situations; ability to multi-task and collaborate effectively with other personnel to meet deadlines; strong verbal and written communication, attention to detail, and organizational skills; ability to work within critical deadlines; ability to adjust to rapidly changing priorities and schedules; ability to provide excellent customer service; ability to drive on behalf of the company in a safe and responsible manner.

Benefits

• Medical
• Dental
• Vision
• 401k
• Flexible Spending Account
• Paid Sick Leave and Paid Time Off
• Parental Leave
• Quarterly Performance Bonus
• Training
• Career Growth and Education Reimbursement Programs

Company Values

• Genuinely Caring
• Empowering You
• Innovation and Improvement
• Earning Your Trust