Manager Designate

Diversity is our strength and competitive advantage. Bring your unique perspective to the Papa John's team.

About the role

The Manager Designate works under the supervision of the General Manager to ensure compliance with the Company’s product and customer service standards. This role focuses on team leadership, quality decision-making, and fostering pride and accountability among team members. Through these responsibilities, the Manager Designate develops the competencies required to advance to a General Manager position.

Responsibilities

• Provides quality products to customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order.
• Communicates, trains, and promotes quality standards to team members using tools such as the Operations Manual and Team Member Handbook.
• Recommends performance actions regarding team members to the General Manager.
• Ensures the entire team is quality and customer-focused, building an atmosphere of teamwork, energy, and fun.
• Manages sales goals by providing prompt and friendly customer service and increasing check averages through team member training and sales execution.
• Seeks additional sales through traditional and non-traditional methods, including local restaurant marketing and community engagement.
• Manages profit goals by ensuring food, labor, and other controllable costs stay within budget, correcting deviations using the PROFIT System.
• Executes administrative and cash management duties.
• Plans and manages adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss.
• Manages company assets by ensuring the restaurant is clean, fully equipped, and all equipment operates properly, while meeting safety and security standards.