Manager Designate

Duties And Responsibilities

• Provides quality products to our customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order.
• Communicates, trains, and promotes quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.
• Recommends to the General Manager performance action regarding team members.
• Ensures entire team is quality and customer focused and builds an atmosphere of teamwork, energy and fun.
• Manages sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution.
• Sets and executes creative local restaurant marketing to seek additional sales and create a positive presence in the community.
• Manages profit goals, ensures food, labor and other controllable costs stay within budget, and corrects deviations from the budget by accurately utilizing the PROFIT System.
• Executes administrative and cash management duties.
• Plans and manages adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss.
• Manages company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensures restaurant meets safety and security standards at all times.

Education, Experience & Certifications

• A high school diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Successful and stable employment history with supervisory experience.
• Must be able to work long hours (32+ hours generally required), scheduled or unscheduled, which will include nights, weekends, and as emergencies arise.

Functional Skills

• Analytical Skills: effectively uses data to generate insights for operations excellence.
• Planning & Prioritization: highest impact, highest value.
• Financial & Business Acumen.
• Communicates Effectively and Candidly.
• Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions.
• Process Improvement: Strive to continually improve.
• Ability to build and leverage talent.
• Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise.
• Ability to effectively communicate, inform, and influence senior leaders.
• Works cross-functionality on multiple initiatives with a successful record of advancing projects.

Our Values

• EVERYONE BELONGS – Diversity, Equity, Inclusion and Teamwork
• DO THE RIGHT THING – Integrity, Character and Community
• PEOPLE FIRST – Customer and Team member Focus
• INNOVATE TO WIN – Think Differently and Lead Change
• HAVE FUN – It’s Pizza, It Has To Be Fun!

Core Competencies

• CUSTOMER FOCUSED - Put the customer’s needs first
• RESULTS DRIVEN – Commit to achieving objectives
• INNOVATIVE MINDSET – Open to new ideas and ways of doing business
• STRATEGIC THOUGHT LEADERSHIP – Engage in logical and systematic thinking
• COLLABORATION – Work together in the most effective way

Employer Information

Papa Johns is an equal opportunity employer. Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza!

If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs:

• E-Verify Poster (English)
• Right to Work Poster (English)
• E-Verify Poster (Spanish)
• Right to Work Poster (Spanish)

Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF.