Manager-Corridor Facilities

Salary range is $86k to $170k, with a midpoint of $128k. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Benefits

• Health Benefits: Two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans:
  • 401a – 10% of employee contribution with a 12% match by Sound Transit.
  • 457b – up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• Pet Insurance discount.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Up to $5,000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.

About the role

Under general direction, manages, administers, and leads maintenance, repair, and rehabilitation of facilities and related systems in assigned corridor; participates in the analyses of highly complex and technical facilities maintenance issues, develops and implements effective and efficient solutions; provides for the proper staffing of all work; develops and manages the administration of contracts; ensures that services are delivered within time and budget constraints and in full compliance with ST, local, state, and federal policies, procedures, rules, and regulations; interfaces and works cooperatively with other Agency departments to implement and support Agency wide programs and to obtain consensus and approvals related to projects or services.

Leads a group of facilities staff to ensure maintenance activities are on time and complete, administers and manages budget and staffing plans to accomplish maintenance objectives and is responsible for employee development.

Responsibilities

• Leads, coordinates, schedules, assigns, and inspects daily activities of assigned staff, consultants, partner agencies, and contractors in accordance with Agency regulations, policies, and operating procedures and practices; monitors and participates in after hours and on-call program to assure effective and reliable staff responses to planned and unforeseen incidents and repairs.
• Ensures assigned staff are oriented and aware of agency and department procedures, safety practices, systems operations, and other governing regulations; improves facility maintenance and operations processes where practical.
• Conducts inspections of facilities infrastructure, implements continuous improvement of the inspection process; collects and assesses staff and contractor feedback.
• Responsible for assigned staff development. Coaches and trains staff; manages employee relations; manages the workflow and prioritization of projects and work orders; measures the performance of all related staff and takes appropriate corrective action when necessary; develops developmental work plans for staff; implements or recommends corrective actions, discipline, and termination procedures as appropriate/necessary.
• Participates in procurement of maintenance contractors and consultants involving all crafts and services; reviews and becomes familiar with all existing contracts, their terms and conditions; assesses the need for additional contracted services compared with the opportunities to consolidate service into fewer contracts; maintains vendor and contractor records concerning work performance; audits vendor, contractor, or partner agency performance.
• Provides support to the department and others on matters as directed; serves as staff on a variety of committees as assigned; prepares and presents staff reports and other necessary correspondence; attends and participates in professional group meetings; maintains awareness of new trends and developments in the fields related to area of assignment; incorporates new developments as appropriate; ensures processes, policies, and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations.
• Arranges for and participates in various Division and Department meetings relative to assigned roles and responsibilities; writes project profile documents and progress reports; compiles meeting notes for follow up; becomes conversant with all facilities-relevant concepts and issues facing the Division, Department, and Agency; evaluates and proposes improvements to facility operation and maintenance processes where practical including better efficiency, cost containment, quality, customer satisfaction, staff collaboration, and job satisfaction.
• Plans and leads effective meetings; writes articulate messages; summarizes pertinent information; identifies and clarifies maintenance staff roles and responsibilities as they relate to processes with other working units including Contracts, Safety, Human Resources, Finance, Diversity, Information Technology, Security Transit Partners, AHJ, and dozens of city, county and state agencies.
• Provides maintenance related comment and input on designs for new and modified facilities; analyzes operations and maintenance risk factors using experience and knowledge and recommends methods to minimize and control risk. Evaluates the Total Cost of Ownership (TCO), reviews submittal/deliverable documentation, and assesses commissioning activities for new or modified facilities. Ensures adherence to agreements with Sound Transit partners including cities, jurisdictions, and agencies.
• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees. It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.

Requirements

• Bachelor’s degree in facility management, construction management, engineering, architecture, business administration, or closely related field and five years of experience in supervising and administering facilities management operations, working with stakeholders, and policy and procedures development; OR an equivalent combination of education and experience.
• Three years of staff supervisory, budgetary, and management responsibility, preferably in a transit/transportation related environment across multiple facility locations.

Skills

• Operational characteristics, services, and activities related to facilities management.
• Business/industry principles and practices related to facilities management including custodial and landscaping services.
• Building construction principles and practices including familiarity with building management systems, plumbing, electrical, fire life safety, and mechanical trades.
• Occupational hazards and standard safety practices.
• Pertinent federal, state, and local laws, codes, and regulations.
• Techniques to work effectively under pressure, meet deadlines, and adjust to changing priorities.
• Principles and practices of governmental budget preparation and administration.
• Principles of report preparation, independent cost estimating, and contract scope preparation.
• Modern office procedures, methods, and equipment including computers, mobile devices, and computer applications such as word processing, spreadsheets, and statistical databases at an advanced level of proficiency.
• Principles of supervision, training, and performance evaluation.
• Overseeing multiple public and private service providers over a large geographic area including multiple, sometimes overlapping jurisdictional authority.
• Project management techniques and practices.
• Ability to lead and motivate team to accomplish maintenance tasks in assigned corridor.
• Complaint resolution and problem solving.
• Supervising, leading, and delegating tasks with assigned staff.
• Maintenance Management Information Systems (MMIS).
• Procurement and contracts management.
• Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.
• Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public.
• Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
• Interpreting and applying applicable federal, state, and local policies, laws, and regulations.
• Interpreting maps, manuals, blueprints, technical drawings, and schematics.
• Critical and strategic problem solving.
• Preparing and analyzing data and comprehensive reports.
• Responding to inquiries and effective oral and written communication.
• Researching, analyzing, and evaluating new facilities maintenance methods and techniques.
• Applying project management and program development techniques and principles.
• Developing and monitoring departmental and program/project operating budgets, costs, and schedules.
• Demonstrating a positive customer service orientation with both internal and external clients.
• Supervising, leading, and delegating tasks and authority.

Schedule

• Work is performed indoors and outdoors throughout the service area of King, Pierce, and Snohomish Counties, at least 3 days per week.
• Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 50 pounds; may occasionally be exposed to dangerous machinery, extreme weather conditions, physical harm, hazardous chemicals, infectious disease, and extreme noise when conducting site visits and working in the field.
• Work near/adjacent to active rail and bus lines.
• Possibility to be on-call on a rotating basis, work off hours during special projects, and support recovery efforts during severe weather events.