Manager, Continuing Medical Education (A)

Full-time position in Miami, FL with the University of Miami/UHealth Department of Medical Education.

About the Role

The Manager, Continuing Medical Education plans and supports continuing medical education activities for the assigned department. This role ensures all courses, conferences, and materials comply with ACCME essential areas, elements, standards, and policies. The incumbent collaborates with physicians and staff to plan, develop, implement, and evaluate courses in furtherance of the division’s goals and objectives.

Responsibilities

• Facilitates the development of continuing medical education activities.
• Collaborates with physicians and University staff to conduct needs assessments, develop course objectives, and create program brochures.
• Negotiates speakers and hotel contracts and manages commercial support.
• Develops materials for online instruction and works with the IT department to ensure successful usage.
• Conducts unannounced auditing of regularly scheduled conferences and completes monitoring reports.
• Reviews and evaluates activity applications for required documentation and prepares documentation for designation of credit.
• Tracks and monitors each activity file of regularly scheduled conferences to verify required documentation is complete.
• Establishes and continuously assesses the effectiveness of internal controls within the unit and compliance with University policies and procedures.
• Manages the meetings and logistics team for regional, national, and international conferences, board meetings, dinner meetings, and facilities space use.
• Handles logistical aspects for assigned meetings, conferences, and events, including RFP creation, site selection, contract negotiations, vendor selection, food and beverage selection, housing/lodging oversight, VIP management, exhibit management, on-site coordination, and post-meeting wrap-up.
• Collaborates with course directors and Division Director in strategic planning for large multi-faceted courses as well as smaller conferences and meetings.
• Ensures marketing communications comply with ACCME criteria and effectively generate customer interest.
• Facilitates the development of CME activities eligible for AMA Category 1 credit, ensuring compliance with ACCME Essential Areas, Standards, and Policies.
• Communicates regularly with Course Directors to document compliance with Standards for Integrity and Independence in Accredited Continuing Education and AMA Ethical Guidelines.
• Assists course directors in submitting online grant applications to pharmaceutical companies and other commercial entities.
• Develops enduring materials for online instruction in compliance with ACCME requirements and works with the CloudCME platform.
• Reviews and evaluates CME Activity Applications for required documentation and prepares documentation for designation of credit.
• Tracks and monitors activity files for conferences, enduring materials, and courses to ensure required documentation.
• Implements meeting planning activities for conferences planned jointly with other organizations.
• Provides onsite administrative support for CME activities and interprets ACCME guidelines and Division of CME policies.
• Prepares and submits final reports for each CME program.
• Obtains CE accreditation for allied health professionals as needed.
• Works with other organizations to establish joint sponsorship agreements for educational offerings.
• Facilitates payment of honoraria and travel expenses for faculty associated with CME activities.
• Supervises senior coordinators to ensure projects, tasks, and processes are completed efficiently.
• Develops, manages, and reconciles budgets, including grant reconciliations.
• Prepares budgets for conferences and collaborates with registration, production, and staff teams for seamless event operations.
• Develops timelines, prepares logistics, coordinates staffing, sources and manages vendors, and executes sponsorships.
• Coordinates activation plans, event execution, and post-event reconciliation.
• Manages the RFP process and negotiates vendor contracts.
• Oversees meeting components including food and beverage, housing/lodging, VIP management, and special events functions.
• Ensures delivery and placement of materials and processes related vendor payments.
• Prepares post-event reports and recaps, and uses historical meeting data to predict future trends.
• Develops and maintains standard operating procedures, planning tools, and event analytics to optimize operational efficiencies.
• Evaluates current policies and procedures for compliance with ACCME guidelines.
• Manages exhibits at conferences and oversees course financial and budget management.
• Identifies growth potential and opportunities for future enhancements.
• Maintains a flexible work schedule to accommodate meetings and conferences held on weekdays, weekends, and occasional travel to local hotels and venues.

Requirements

• Bachelor’s Degree.
• 1-5 years of professional related experience.
• Knowledge of business and management principles.
• Ability to direct, manage, implement, and evaluate department operations.
• Ability to establish department goals and objectives that support the strategic plan.
• Ability to effectively plan, delegate, and/or supervise the work of others.
• Ability to lead, motivate, develop, and train others.
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Benefits

• Competitive salaries.
• Comprehensive benefits package including medical and dental insurance.
• Tuition remission.