Manager, Medical Education

About the Role

United Health Services (UHS) is seeking a Manager, Medical Education to oversee the operational management and administration of the Graduate Medical Education (GME) Department, including medical residency and fellowship programs. This role ensures all GME programs comply with UHS policies, Accreditation Council for Graduate Medical Education (ACGME) requirements, and applicable federal and state regulations. The Manager serves as a key partner to program directors, faculty, residents, fellows, and institutional leadership, providing oversight of program operations, accreditation activities, regulatory compliance, budget administration, and program development initiatives. This position supports an exceptional learning environment, ensures program excellence, and advances the organization's commitment to physician education and workforce development.

The ideal candidate will demonstrate strong leadership, organizational, and project management skills, with the ability to manage multiple priorities, support accreditation readiness, and drive continuous improvement across graduate medical education programs.

Responsibilities

• Supervise Medical Education staff, including day-to-day oversight, performance management, professional development, evaluations, and employee relations matters.
• Manage and oversee GME operating budgets totaling approximately $7 million, ensuring fiscal responsibility and effective resource utilization.
• Serve as a key resource and advisor to the Designated Institutional Official (DIO), Program Directors, faculty, residents, and institutional leadership.
• Direct and monitor compliance with accreditation requirements for residency and fellowship programs.
• Coordinate institutional and program-level accreditation activities.
• Manage the daily operations of residency and fellowship programs.
• Ensure programs maintain compliance with accreditation standards through effective documentation, reporting, and continuous quality improvement processes.
• Lead recruitment activities for assigned residency and fellowship programs, including applicant review, interview coordination, ranking processes, and Match participation.
• Manage visa sponsorship processes for International Medical Graduates, including J-1 and H-1B visa applications, renewals, and compliance requirements.
• Lead and participate in special projects and strategic initiatives designed to enhance GME operations, accreditation readiness, and educational outcomes.

Requirements

• Bachelor’s degree in education, business, human services, or a related field (minimum required).
• 5+ years in training, education, staff development, learning and development, or a similar area (minimum required).
• Three or more years of administrative responsibility in a graduate medical education program (preferred).

Benefits

A Culture of Connection – We support each other like family and create space for every voice to be heard through Engagement Councils, peer recognition, and initiatives like Walk in My Shoes for senior leaders. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family – Medical, dental, and vision coverage starts the first of the month after hire for employees working 24+ hours/week, with flexible plan options. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

Well-Being & Financial Security – PTO starts accruing from day one. We support long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. Additional support includes 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

Growth That Moves with You – Access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility. We continuously review compensation to ensure market competitiveness and internal equity.

A Place to Call Home – Located in New York’s Southern Tier, UHS offers a lifestyle with four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, and a close-knit community. The region is within reach of the Finger Lakes, the Catskills, and major Northeast cities.

Pay

Compensation range: $33.63 - $50.45 per hour, depending on experience.

Schedule

Primary work shift: Day
Scheduled weekly hours: 40

About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier, comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and employs over 6,300 staff and providers. Guided by values of Compassion, Trust, Respect, Teamwork, and Innovation, UHS is committed to improving the health and well-being of the communities it serves.