Manager, Conference Services and Pub Services

About the Role

Rider University seeks a Manager of Conference Services and Pub Services to supervise and manage conference service programs, external client event management, and pub services. The Manager will develop a client base and maintain an ongoing revenue stream for the university.

Responsibilities

• Develop contracts and invoices related to space rental, overnight accommodations, and food service.
• Liaise with various University offices (e.g., Facilities Management, Residence Life, Athletics, Public Safety, and Dining Services) to plan and implement external events.
• Work with custodial and maintenance supervisors and staff to ensure satisfactory preparation of conference housing facilities.
• Manage pub services, staff, and external events requesting bartending services.
• Assist in creating, forecasting, and reconciling all accounts and develop revenue and expenditure forecasts for the annual budget.
• Market University facilities to maximize conference and event programming.

Requirements

• Bachelor’s degree required.
• Minimum of two to three years’ prior management experience in business conferences and marketing in a higher education setting preferred.
• TIPS certification.
• Strong interpersonal as well as oral and written communication skills.
• Exceptional organizational and customer service skills.
• Self-motivated with the ability to instruct and lead.
• Ability to prioritize, organize, and manage effectively in crises.
• Strong supervisory skills.
• Satisfactory background and/or DMV checks required.

Preferred Qualifications

• Master’s Degree.
• Five years’ experience in conference services or hospitality management, pub management, in a higher education setting.
• Marketing skills, event planning skills.