Manager Compliance – Fraud / SIU

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

What We Do

Transamerica is organized into three distinct businesses: 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

Job Description

Manages the day to day operations of the Fraud and Special Investigations Unit by supervising investigators, assigning and monitoring casework, providing coaching and feedback, and reviewing investigations to ensure timely completion, quality, and adherence to established policies and documentation standards.

• Leads and independently manages SIU responses to regulatory exams, audits, and program-level information requests, including coordinating timelines, reviewing investigative materials, preparing and submitting responses, and engaging with compliance, legal, and senior leadership as appropriate.
• Ensures investigations comply with applicable state insurance fraud statutes, SIU requirements, and internal compliance standards.
• Implements and adheres to established fraud and SIU policies, procedures, and investigative frameworks.
• Provides feedback and recommendations to leadership on opportunities for process improvement, efficiency, or training.
• Leads, mentors, and develops team members, fostering accountability and continuous improvement within the unit.
• Supports the improvement of team performance by tracking key performance indicators, identifying trends, and assisting with the implementation of process or workflow enhancements.
• Responsible for the effective use and continuous enhancement of compliance surveillance tools, investigative systems, and SIU resources, collaborating with Compliance, Technology, and business stakeholders to strengthen risk identification, investigative effectiveness, and operational efficiency.
• Contributes to cross-functional initiatives and projects by providing operational and subject-matter expertise, representing the department in working meetings, and supporting implementation efforts under the direction of senior leadership.

Qualifications

• Bachelor’s degree in business, marketing, political science, pre-law, paralegal or other relevant area.
• Minimum of 5 years of experience in fraud investigations, SIU, financial crimes, claims investigations, or compliance, preferably within insurance or financial services.
• Demonstrated experience managing investigative teams and overseeing complex or high-exposure cases.
• Excellent written and verbal communication and interpersonal skills.

Preferred Qualifications:

• At least 2 years of supervisory experience are preferred.
• Advanced analytical, interpretive, organizational and negotiations skills.
• Understanding of company operations within a corporate environment.