Manager, Community Giving

About the Role

This is a multi-purpose role designed to maximize organizational impact through strategic revenue growth and operational efficiency. You will be responsible for transforming our approach to Third-Party Fundraising and Food Drive Management, moving from reactive coordination to proactive, data-driven strategy. By refining standard operating procedures, cultivating corporate and peer-to-peer relationships, and integrating social enterprise principles, you will ensure that every community interaction—whether a virtual food drive or a local fundraiser—is optimized for both financial sustainability and long-term donor stewardship.

Responsibilities

• Strategic Third-Party Fundraising & Peer-to-Peer Revenue Growth: Develop and execute a comprehensive strategy for both inbound and outbound third-party revenue streams. This includes:
  • Optimization: Refining SOPs and toolkits to enhance donor stewardship and streamline the use of platforms like GoFundMe.
  • Market Intelligence: Benchmarking against peer non-profits to adopt best practices in donor engagement.
  • Acquisition: Implementing a balanced approach to capture organic inbound interest while actively pursuing new outbound partnership opportunities.
• Operational Excellence in Food Drive Management: Transform community food drives into high-impact, efficient engagement tools by focusing on resource optimization and financial integration:
  • Process Improvement: Oversight of bulk pick-up logistics, including the implementation of mandatory weighing and reporting protocols to ensure data accuracy.
  • Financial Integration: Driving the "Virtual Food Drive" model to ensure a specified percentage of all drives include a financial contribution component.
  • Targeted Outreach: Analyzing historical data to identify and recruit "high-target" food drives that yield the highest engagement and volume.
• Membership & Affinity Group Management: Build, cultivate, and sustain a network of donor membership and affinity groups (e.g., women's giving circles, young professionals, etc.) to deepen community connection to FTB.
  • Program Strategy: Designing and executing tailored stewardship paths, exclusive communications, and networking events that drive recruitment and increase annual retention.
  • Leadership Cultivation: Identifying and empowering volunteer leadership/committees within the groups to amplify outreach and champion the organization's mission.
• Event & Initiative Oversight: Serve as the primary advisor and project manager for all fundraising events, campaigns, and peer-to-peer initiatives conceptualized and driven by affinity groups, ensuring they meet revenue targets and align with organizational branding.
• Departmental Leadership:
  • Driving Revenue: Generate consistent and significant financial support for Feeding Tampa Bay's operations and programs.
  • Measuring and Reporting Impact: Track the success of all opportunities, demonstrating the return on investment for partners and the impact on Feeding Tampa Bay's vision and mission.
  • Strategic Planning and Budgeting: Serve as a strategic partner outside of the organization but requires internal strategic leadership, thinking about the long-term growth of the community giving programs, not just the current year's initiatives.
  • Cross-Functional Collaboration: Collaborate with other departments (e.g., Marketing, Finance, External Affairs, and other teams) to ensure a cohesive and effective external affairs strategy.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excel working in a fast-paced, evolving environment and demonstrate the ability to embrace the FTB's commitment to treat all people with equity and respect in pursuit of our mission to feed people in need and mobilize our community to eliminate hunger.
• A college degree is preferred or 5+ years of relevant experience, with a preference for some of those years being in a management capacity.
• Strategic thinker who is relationship-driven.
• Proficient in MS Office, Google Suite, Salesforce and similar CRM platforms.
• Ability to meet deadlines while interacting professionally and calmly with diverse individuals.
• Strong data entry skills with attention to accuracy.
• Well-developed interpersonal skills, with the ability to function effectively in a multi-team setting.
• Excellent oral, written, and interpersonal communication skills.
• Flexibility to adjust schedule as needed.
• Ability to pass a national background check.
• Capability to lift up to 35 lbs.
• Willingness to travel throughout our 10-county service area.
• Valid Florida Driver's License and reliable transportation.
• Ability to work independently and responsibly.
• Willing to be cross-trained to support corporate and community engagement team efforts, which may also include volunteering, food and fund drives, and delivery of community education and outreach programming.
• Willing to actively participate in mission-driven programs, such as food distribution initiatives and disaster relief operations as needed.
• All internal candidates must be in good standing with no corrective actions within the last 90 days.