Manager, Commercial Operations & Analytics

About the role

Beghou is seeking an experienced Manager to join our team. The ideal candidate will lead and manage operations for ongoing client engagements for our life sciences/pharma clients, providing project leadership, overseeing team management, enhancing data processes, and managing client relationships.

Responsibilities

• Provide project leadership for team members regarding ongoing operations, process improvements, planned approaches for client requests, or transition of new deliverables
• Oversee and develop proposals to ensure methodological soundness; consistently deliver quality client services and drive high-quality work products within expected timeframes and on budget
• Serve as a subject matter expert on current industry trends and analytical best practices in the life sciences industry
• Build and plan out complex enhancements to reports, online tools, and data processes
• Direct the activities of data processing and analytics teams that produce hundreds of high-touch reports and analyses, including executive dashboards, field reports, triggered alerts, and scorecards
• Frequent utilization of coding to facilitate data processing, analytics, and reporting
• Grow external client engagements, owning the relationship between the client and the firm
• Identify areas for firm growth and create action plans to incorporate across the company, including the development of new offerings, improvements to best practice guidelines, or creating new firm practice areas to better serve clients
• Manage and motivate diverse and global teams; train and mentor team members to assist in their professional growth
• Foster an innovative and inclusive team-oriented work environment
• Support management initiatives, including promoting employee engagement, recruiting, training, and providing ongoing education, employee mentorship, and coaching as needed

Requirements

• Bachelor or advanced degree with 8 to 10 years of professional experience
• Experience in the life sciences/pharma industry
• Strong understanding of Pharma commercial functions, specifically: Data Management, Sales Operations, Commercial Analytics, and BI/Reporting
• Coding skills (SAS, Python, SQL, etc.) and experience working with data visualization software such as Tableau or Power BI
• Proficiency in using Microsoft Office products, such as PowerPoint and Word; advanced Excel skills required
• Advanced analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Effective leadership, people management, and project management skills
• Experience as a team leader or people manager
• Able to work effectively with others and adapt quickly

Skills

• Project management
• Data analysis
• Client relationship management
• Technical proficiency (SAS, Python, SQL, Tableau, Power BI)
• Communication and presentation skills
• Leadership and team management

Benefits

We offer a competitive compensation package and a full complement of benefits, including:

• Health & Wellness: Comprehensive medical, dental, and vision insurance, life & AD&D coverage, disability insurance, and a Lifestyle Wellness Account
• Work-Life Balance: Generous PTO, company holidays, and paid parental & bonding leave
• Financial Wellness: 401(k) and employer match, tax-free commuter, health, and childcare accounts, and performance bonuses
• Growth & Giving Back: Mentorship, training, and tuition reimbursement, and a charitable donation match

Pay

$150,000 to $230,000

Schedule

Hybrid work policy

Qualifications

Must be authorized to work in the United States on a permanent and ongoing basis without the need for current or future employer-sponsored work authorization.