Manager, Commercial Field Sales Operations

Responsibilities

• Help set national and regional sales targets in compliance with regulations and in alignment with forecasts.
• Help align targeting and call planning based on business strategy.
• Support the implementation and management of sales compensation plans and incentive programs; adjust as necessary to ensure optimal performance.
• Help automate the targeting and incentive programs.
• Build infrastructure and improve process
• In collaboration with IT - support management of all data pertaining to sales and marketing to ensure smooth operations and reporting, including targeting, IC, KPIs, and field sizing.
• Maintain customer master data. Optimize data sources for sales planning across field teams.
• Collaborate in the ongoing improvement of the CRM.
• Support Commercial Operations budget tracking and assist with vendor relationships and day-to-day vendor coordination.
• Manage the field fleet program: coordinate vehicle assignments, track lease schedules and renewals, liaise with fleet vendors, ensure compliance with company fleet policy, and serve as the primary point of contact for field team fleet-related needs.
• Create insights
• Support the definition, development, and regular communication of business KPIs and metrics to various stakeholders.
• Collaborate with commercial leadership and business analytics in tracking and reporting on KPIs.

Requirements

• Bachelor's degree in a business-rated or life sciences field.
• Strong understanding of the life sciences industry.
• 5+ years of progressive commercial experience in biotechnology or pharmaceuticals.
• 2+ years of experience in pharmaceutical data/sales operations; including roles such as brand management, data management, sales operations, analytics, forecasting.
• Strong leadership and communication skills; effective vendor management.
• Ability to work collaboratively in a matrixed, team-based environment, with strong organizational and time management capabilities.

Preferred

• Experience in the cardiometabolic disease space